People Experience Innovation Funnel Manager

Join usas People Experience Innovation Funnel Manager

JOB PURPOSE
The People Experience Innovation Funnel Manager is responsible for leading the end-to-end innovation pipeline across People Experience. The role ensures that ideas move in a structured, agile, and governed way from discovery through proof of concept, pilot, and global scale-up, delivering measurable experience and business impact across the employee lifecycle.

KEY RESPONSIBILITIES

Agile Innovation Funnel & Governance

• Design, implement, and operate a Product Development Innovation Funnel governance model for People Experience initiatives.

• Apply Agile methodology and Scrum ways of working to manage flow from idea intake to scale up.

• Define entry criteria, approval gates, success metrics, and decision forums across the funnel.
  

Scrum Master & Delivery Enablement

• Perform Scrum Master tasks across innovation initiatives, including sprint planning, backlog refinement, reviews, retrospectives, and removal of impediments.

• Enable Product Owners and squads to deliver MVPs, proofs of concept, and pilots effectively.
  

Business Cases, Proofs of Concept & PMO Oversight

• Lead the creation of business cases and proof of concept papers, articulating value, experience impact, costs, and scalability.

• Provide PMO level tracking and reporting on progress, risks, dependencies, and outcomes of proofs of concept and pilots.

• Define success criteria and ensure robust evaluation of pilot results.
  

Approval Gates & Global Scale Up

• Manage approval gates for progression from concept to pilot to global deployment.

• Partner with senior stakeholders to enable timely prioritisation and investment decisions.

• Ensure solutions are deployment ready before scale up.

Market Coordination & Deployment

• Coordinate with Markets, Hubs, and Global PEX teams to plan and execute deployments.

• Own deployment roadmaps and support transition from innovation into BAU, including hypercare and stabilisation.
  

User Centred Design

• Apply User Design principles throughout the innovation lifecycle.

• Run demos, showcases, and user testing sessions with key personas and markets.

• Collect, synthesise, and incorporate user feedback into solution design and backlog prioritisation.
  

Stakeholder Communication

• Keep senior stakeholders informed on progress, risks, decisions, and realised impact through clear and consistent reporting.

REQUIREDQUALIFICATIONS