Consumer Insight Assistant Manager

Job Title: Consumer Insight Assistant Manager

Business Function: R&D

Location: Leeds Office and R&D

JOB PURPOSE

Consumer Technical Insights (CTI) Team creates deep consumer understanding to guide the development of superior products and experiences. We are looking for people with a natural curiosity and desire to interrogate and connect data to help us translate what consumers want into technical action standards that our Research and Development teams can deliver against.

RESPONSIBILITIES

In this role you will be working within our area of Consumer testing which focuses on quantitative and qualitative testing.

1. Work as part of a cross-functional team and as the advocate of the consumer, support the team through translating research questions into robust CTI testing.
2. Autonomously build comprehensive CI plans for multiple small to medium projects, partnering with CMI, and landing insights with impact into project teams.
3. Lead the planning, co-ordination, and execution of qualitative, quantitative, and technical testing, leveraging internal capability and/or external partners as required to deliver outstanding innovations.
4. Build strong and collaborative relationships with both internal and external partners.
5. Understand data governance to ensure all research is managed with the upmost ethical standards, including ensuring consumer personal & sensitive personal data is always protected.
6. Understand data fundamentals to facilitate working with data to clean, transform and structure as required to enable visualisation and statistical analysis.
7. Analyse, interpret and report test data, as required, to a high standard and evaluate alongside human panel data, to build recommendations and next steps to support the development of superior products and stories.
8. Present data in an appealing and engaging way tailored to the audience: fully detailed debrief to technical teams and senior stakeholders as required.
9. Keep up to date with new methodologies and techniques in consumer and sensory research, supporting in the implementation of these, where appropriate, ensuring best practice is applied.
10. Support the CTI data and digital transformation of consumer data by working with internal partners to identify, develop and implement processes and tools for ongoing continuous improvement.
11. Champion the voice of the consumer and demonstrate a comprehensive understanding of Unilever & Competitor products within R&D to help identify opportunities for competitive advantage.

ALL ABOUT YOU

Bachelor’s degree in science, Psychology, Market Research, Statistics, or relevant experience in a consumer research role.

• Experience in some or all the following:

• Experience of working in an FMCG company would be advantageous.

• Managing consumer research programmes

• Ability to work autonomously and as part of a cross-functional team.

• Ability to work flexibly and adapt to changes effectively.

• Strong interest or knowledge of qualitative and quantitative research methods.

• Experience of working with research agencies to brief and commission testing.

• Ability to connect difference sources of data, recognising insights and communicate them effectively to different teams.

• An interest in, or experience/ knowledge of statistics and statistical software such as Compusense, JMP or SAS is desirable.

• Summarising and presenting results in an impactful way, tailored to the audience.

NOTES

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever.

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