Job Description

Job Title:Assistant Manager, HAP - Consumer AI

Location: Bengaluru, India

About Hindustan Unilever Limited (HUL)

HUL is India’s largest FMCG company, serving millions of consumers through iconic brands across Home Care, Beauty & Personal Care, and Foods & Refreshments. With a legacy of over 90 years, HUL is committed to making sustainable living commonplace. Our supply chain is the backbone of this mission, and digital transformation is key to driving agility, resilience, and cost efficiency. 

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

About GDT

GDT is Unilever’s global business services organization, designed to provide world-class business services to Unilever. GDT delivers value by simplifying processes and leveraging technology to enable Unilever to grow sustainably. It is a key enabler for Unilever’s digital transformation journey, driving innovation and operational excellence across the company.

Background & Purpose of the Job

The Hyperautomation Platform team is a critical part of Unilever’s digital transformation journey, enabling the delivery of innovative solutions that drive efficiency, agility, and scalability across the organization. As an Assistant Manager in Consumer Product Delivery, you will play a pivotal role in managing and delivering hyperautomation solutions that enhance consumer product processes and operations.

Unilever is committed to delivering exceptional consumer products efficiently and effectively. This role is critical in leveraging hyperautomation technologies to transform operations and deliver value to the business.

We are looking for a candidate who has the ability to get tasks prioritized with vendor resources and get them to collaborate in a multi-vendor setup and ensure timely quality delivery, help other team members as per skillset, take people development initiatives, should have budget and spends oversight, engage with Finance to ensure optimal utilization, manage stakeholder expectations, secure additional project funding as required, and ensure KPI delivery.

This role acts as a strategic advisor and single point of contact for automation initiatives, driving innovation and adoption of emerging technologies.

Scope of the Role

The Assistant Manager - Consumer Product Delivery - Hyperautomation Platform will be responsible for:

• Collaboration with vendor partners and Product/CDIO teams to deliver hyperautomation solutions to optimize consumer product delivery processes.*

• Serve as POC for coordinating with Solution Architecture, Delivery, Service Assurance etc to provide holistic support to Product/CDIO partners

• Managing the end-to-end lifecycle of automation projects, from ideation to deployment.*

• Ensuring compliance with Unilever’s standards and policies.*

• Driving continuous improvement and innovation within the hyperautomation platform.*

• Functional knowledge in Consumer Marketing is preferred to effectively identify opportunities & influence decision-making

• Proactively assess and promote automation products; engage with vendors and product partners to explore new capabilities (e.g., Agentic AI, Generative AI) and evangelize these innovations with stakeholders

• Manage expectations, co-create roadmaps, and facilitate alignment across multiple functions

• Challenge existing practices to unlock productivity gains and operational efficiencies.

Key Deliverables

Project Delivery:

• Ensure successful delivery of hyperautomation projects within agreed timelines and budgets.

• Collaborate with stakeholders to define project scope, objectives, and deliverables.

• Manage project risks and issues, ensuring timely resolution and mitigation.

• Provide regular updates and reports to stakeholders on project progress and outcomes.

• Lead the planning, execution, and delivery of automation projects, ensuring they are completed on time and within budget.

Innovation and Continuous Improvement:

• Identify opportunities for automation and process improvement within consumer product delivery.

• Drive the adoption of new technologies and methodologies to enhance the hyperautomation platform.

• Collaborate with teams to develop and implement innovative solutions that deliver tangible business benefits.

• Stay updated on emerging technologies and trends in hyperautomation to drive innovation.

Stakeholder Management:

• Build strong relationships with stakeholders across Unilever to ensure alignment and collaboration.

• Act as a trusted advisor to stakeholders, providing guidance and support on automation initiatives.

• Manage stakeholder expectations and ensure satisfaction with project outcomes.

• Foster collaboration and alignment between stakeholders to ensure successful implementation of automation initiatives.

Compliance and Governance:

• Ensure compliance with Unilever’s standards, policies, and regulatory requirements.

• Maintain accurate documentation and records for all projects and initiatives.

• Support audits and reviews as required.

• Ensure data security, privacy, and compliance with regulatory requirements in all automation initiatives.

Essential Skills

• Minimum 3+ years of experience in automation technologies and consumer product delivery processes.

• Strong understanding of hyperautomation tools and platforms, including RPA, AI, and machine learning.

• Proven experience in managing and delivering automation projects.

• Excellent communication and interpersonal skills, with the ability to influence and build relationships across teams.

• Strong analytical and problem-solving skills, with a focus on delivering results.

• Proactive and self-motivated, with a strong sense of accountability and ownership.

• General understanding of Cloud & AI.

Desirable Skills

• Knowledge of Agile and DevOps methodologies.

• Experience in cloud computing and digital innovation.

• Familiarity with SAP solutions and integration with automation platforms.

• Exposure to vendor management and collaboration.

• Understanding of compliance and audit requirements. Leadership Skills

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Generates intensity and focus to motivate people to deliver results at speed.

• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

• TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. Inspires powerful teamwork and collaboration, connecting people for better results.

• CONSUMER LOVE: Brings the voice of the consumer into everything we do, always.

• BUSINESS ACUMEN: Creates opportunities for profitable growth through the core and beyond

Please Note:  All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding