WILD Operations Specialist

JOB PURPOSE

This role will join our US Fulfilment team for Wild at Unilever. Getting our products into the hands of a customer in the right condition and at the right time takes serious business expertise. Our Fulfilment team is responsible for working with third-party suppliers including warehouses and delivery partners to ensure customers’ orders are prepared correctly and delivered on time.

 You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger. The ideal candidate will need to demonstrate strong analytical skills, be a proven team player, and have the ability to think both quickly and strategically in order to make the best choices to influence our fulfilment operations.

About Wild:
We’re on a mission to remove single-use plastic from the bathroom, armed with our refillable, natural and scent-sational deodorants, body wash, haircare and lip balm – and we’ve only just started. We launched in 2020 and as a high-growth company, we’re already one of Europe’s fastest-growing start-ups 🚀 So, fancy coming along for the ride?😃

KEY RESPONSIBILITIES

Fulfilment management:

• Relationship management: Working closely with our external fulfilment providers (3PLs, logistics partners and retailers), to ensure orders are delivered on time and inf full across all customer sales channels
• Fulfilment & Logistical excellence: Oversee fulfilment and delivery of DTC and retail orders across multiple countries.
• Liaising with external partners and customers to communicate updates and ensure all orders are fulfilled on time and in full
• Launch management: Oversee operational preparation for DTC product launches and Retail pipefill
• Process excellence: Adhere to and improve our standard operating procedures (SOPs) for logistics management and order fulfilment, to meet operational goals and KPIs
• Data & Reporting: Report on the performance of our fulfilment partners against KPIs to identify potential areas of improvement
• Systems management: Maintain a smooth flow of orders through our ERP system to our warehouse systems, and ensure data is accurate and consistent Project management:
• Cross team collaboration: ability to work in cross-functional teams, including Supply Chain, Retail, Marketing, Customer Experience and Finance, to ensure fulfilment processes run smoothly to deliver business objectives Data analysis:
• Support with ad-hoc data analysis using our available data (e.g. cost, customer, order) to reach actionable insights and conclusions

REQUIRED QUALIFICATIONS

• 1+ years of Operations experience (Supply Chain, Fulfilment, warehousing, logistics, transportation);
• B. A.  degree required.
• Previous experience managing and influencing internal & external stakeholders.
• You have a growth mindset and are naturally intellectually curious - always excited to learn and improve and willing to run at problems and relish the opportunity to solve them.
• Organizational & analytical skills.
• Time management skills - you can take initiative and prioritizes tasks
• Self-starter with a positive and proactive attitude - as happy head down in a spreadsheet as talking to external partners.
• Great attention to detail and a constant drive to improve the status quo.

PREFERRED QUALIFICATIONS

• Previous experience and knowledge of ERP systems.
• Profeciency in MS Excel

------------------------------------

At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.

For more information on your federal rights, please seeKnow Your Rights: Workplace Discrimination is Illegal

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.