Key Account Manager

This role exists to drive customer growth, elevate channel performance, and unlock the full potential of Unilever's HPC & Foods portfolio through strategic account management anddata-drivenexecution. It enables theorganisationto deliver sustainable, profitable growth, strengthen customer partnerships, and ensure excellence in planning, forecasting, and activation across key retail channels.You’llbe part of a team that believes in doing work that matters — for people and the planet.

Because here, wedon’tjusthire forjobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

• ​​Achieve annual targets across assigned channels.

• ​Develop andmaintainstrong,trust-basedrelationships with key customers to drive joint business growth.

• ​Design and implement portfolio, merchandising, and activation plans that strengthen category performance.

• ​Identifycustomer needs and deliver tailored commercial solutions that improve business results.

• ​Act as the primary point of contact between customers and internalcross-functionalteams.

• ​Prepare detailed sales briefs for planned activities, including timings, mechanisms,objectives, and responsibilities.

• ​Monitor channel expenditure versus budget, ensuring full financial discipline and accuracy of supporting documentation.

• ​Conduct regular reporting, performance analysis, andpost-evaluationsof activities; leverage insights to create action plans.

• ​Lead annual negotiations with key customers and support forecasting and volume planning processes.

• ​Track competitors’ activities and perform market visits (minimum weekly), sharing insights and actions with relevant teams.​

REQUIREDQUALIFICATIONS

• ​​Minimum 2 years of experience as a Key Account Manager or similar role within FMCG.

• ​Strong commercial acumen with proven experience in customer management and negotiation.

• ​Proficiencyin Microsoft Office and CRM systems.

• ​English languageproficiency.

• ​Valid drivinglicence.​

PREFERRED QUALIFICATIONS

• ​​Strong analytical skills with the ability to translate data into actionable insights.

• ​Experience in building customer development plans and managing joint business processes.

• ​Knowledge of retail landscape, shopperbehaviour, and category dynamics.