Home Care - Customer Strategy and Planning Specialist
Latium, Italy
- Job ID:
- R-1171251
- Date posted:
- 12/18/2025
- Job Type:
- Full time
- Job Category:
- Customer Development
Job Details
Join us as Home Care - Customer Strategy and Planning Specialist
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
FUNCTION INTRODUCTION
CSP “Customer Strategy and Planning” Team in HOME CARE represents a key and strategic function that has the role to enhance Internal Salesfunction, Category management and Shopper Marketing. Its primary goal is to deliver the commercial plan through developing and deploying Category Growth Strategies to Market.
JOB PURPOSE
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. The essence of this role is to develop a holistic view of the category and how our brands can lead category growth and pursue their purpose. Being part of the CSP team means be part of a cross-functional team and partner with internal key stakeholders such as sales, marketing and supply chain team.
KEY RESPONSIBILITIES
- Developing category vision and action plan to support the category growth (not only for U brands);
- Ensure smooth executions across channel and customer by constant tracking the progress of each project;
- Co-Developed innovation launch pack with marketing team since campaign development, channels & activation plan & promo guidelines;
- Ensure On time in full (OTIF) NPD launch into market with readiness in all touchpoints e.g. POSM management, sufficient pipeline volumes planning, promotional activities;
- Provide promotion guideline and rules based on learning from post-evaluation and deliver category objectives;
- Work together with the CBD teams to develop and sell-in optimal customer plans, covering important areas such as pricing, promotions, innovation and assortment;
- Building an effective and holistic Below The Line activity plan;
- Responsibility for sell out performances and market analysis.
REQUIRED QUALIFICATIONS
- Experience in Customer Business Development, Customer Strategy Planning or Marketing role.
- Bachelor's degree in economics, Business Studies or Science. Master's degree would be a plus.
PREFERRED QUALIFICATIONS
- Open minded and curious.
- Good knowledge of category and retailers dynamics.
- Analytical skills.
- Fluent English.
ADDITIONAL INFORMATION
Work location:
- Hybrid – Rome, Italy
- Flexible to come to Rome whenever asked and needed.
Always include your CV in English. If the job needs another language, you can also additionally add your CV in that language.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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