Sales Supervisor - Professional Channel

JOB PURPOSE

Unilever Professional is an exciting and fast-growing part of Unilever business. It is engineered to meet specific business needs for the best results with minimal effort. Our customers range from institutional organizations, laundry services, hair salons to Horeca across the country and the list keeps expanding continuously.

Our winning formula is built on diversified portfolio, powerful brands, high-quality products and outstanding services. As we move along on this exciting journey, we are seeking candidates with a passion for entrepreneurial experiences, who want to pursue unique career opportunities and have a desire to be in the driving seat of Unilever growth engine.

In this role, you are responsible for managing team and working with distributors on both tactical and strategic performance, to achieve business ambitions.

JOB DESCRIPTION

1/ Manage and develop B2B market & customers

• Build, maintain and grow a portfolio of key B2B customers:
  • HoReCa (restaurants, hotels, F&B chains)
  • Laundry services (laundromats, industrial laundry)
  • Hair & Beauty channels (salons, beauty chains, service providers)
  • At-work segment (offices, factories, industrial parks, cleaning services, workplace supply providers)
• Proactively identify and acquire new customers to expand market coverage
• Update & analyze customer and market trends, including competitor insights
• Develop strong customer relationships and drive customer loyalty through effective engagement and service excellence

2/ Drive sales performance through distributor and sales team management

• Represent Unilever with distributors to co-develop and execute annual B2B business plans, ensuring compliance with company standards and policies
• Drive salesmen performance through target setting & closely tracking
• Deliver trade programs and drive strong field performance through disciplined execution
• Recruit, train, coach to develop sales team capabilities, with focus on B2B/solution selling
• Manage sales route and ensure customer data accuracy in DMS to support effective coverage and execution
• Partner with distributors to deliver business targets and ensure healthy operations, including inventory, on-time delivery, coverage expansion, pricing and receivables control

And other tasks assigned by LMs

MAIN KPIS

• Sales targets (primary & secondary)
• Distribution and market coverage targets
• New customer acquisition
• Execution excellence and service levels

REQUIREMENTS

• Bachelor’s degree minimum
• 2+ years of working experience in customer development, Professional channels and FMCG industry preferred
• Functional and technical knowledge; customer centric
• P&L: financial acumen
• Strong communication and negotiation skills
• Good use of English
• High level of resilience and problem solving; can cope with high pressure
• Performance and growth mindset
• Integrity and openness

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.