Commercial Operations Specialist

Join us as Commercial Operations Specialist

Function: Customer Development
Scope: Local - Italy
Location: Uffici di Roma

Terms & Conditions: Permanent – Full-Time
Collective Labour Agreement: Food Industry (CNEL Code E012)

Salary Range: €43200 – €59,400 gross per year

As part of a truly global organisation, you’ll gain more than a career. You’ll tap into a vibrant, diverse network in a culture that cares deeply where everyone can succeed and grow. You will have the opportunity to make an impact and be eligible to the annual bonus plan, based both on business results and individual measurable contribution and performance, as well as for voluntary Unilever Shares, in line with the current company policy.

JOB PURPOSE

We are seeking a highly motivated Commercial Operations Specialist to join our Commercial Operations team. Reporting directly to the Commercial Operations Manager, the successful candidate will act as a key analytical and operational partner to our sales network. You will be responsible for transforming complex data into strategic insights, monitoring customer profitability, and supporting the manager in developing advanced tools to drive negotiations and commercial execution. You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

• Performance & Profitability Analysis: Monitor commercial KPIs (Volumes, Value) and evaluating the impact of pricing levers and product mix.
• Business Report: Assist the Commercial Operations Manager in designing, updating, and optimizing calculation models and management dashboards (Joint Business Plan tools, quarterly Customer Plans) to equip the sales force with standardized, data-driven negotiation tools.
• Trade Investment Evaluation: Measure the effectiveness and calculate the ROI of promotional campaigns and commercial investments, providing data-backed recommendations and reporting to optimize budgets.
• Market & Trade Margin Monitoring: Analyze shelf positioning and consumer pricing dynamics to assess the Trade Margin of our distribution partners, providing quantitative evidence for upcoming contract renewals.

REQUIRED QUALIFICATIONS

• Education: Master’s Degree in Economics, Management Engineering, Statistics, or related fields.
• Experience: 1 year of proven experience in Sales Analysis, Trade Marketing, or Sales, preferably within structured Fast-Moving Consumer Goods (FMCG) companies.
• Advanced proficiency in MS Excel.
• Outstanding analytical and problem-solving skills; the ability to synthesize complex data into strategic "actionable insights"; high level of accuracy, a result-oriented mindset, and strong interpersonal skills to effectively interact with the team and the sales force.
• Fluency in spoken and written English.

PREFERRED QUALIFICATIONS

• Experience in Foods industry is a plus.
• Proficiency in spoken and written Italian is a plus.

ADDITIONAL INFORMATION

Work location:

• Hybrid – Rome, Italy.
• Permanent contract – Full-Time.

Benefits (in line with the current company policy):

• Smart working
• Company canteen
• Health & life insurance
• Digital Learning Academy
• Company shop & employee discounts
• Mental & physical wellbeing programs
• Enhanced parental leave

Tools:

• PC

The compensation package and contractual level will be defined based on the candidate’s experience, technical skills, and seniority, as well as in alignment with internal equity principles.

If you’d like to learn more about our benefits and policies, further details will be provided by Unilever’s Talent Acquisition team!

Always include your CV in English. If the job needs another language, you can also additionally add your CV in that language.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.