Key Account Manager (d/f/m)

Job Purpose

This role exists to drive sustainable and profitable growth by developing and managing key customer relationships within the Personal Care (PC), Home Care (HC), and Beauty & Wellbeing (B&W) categories in Austria, ensuring strong commercial execution, increased market share, and long-term business success. You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

Key Responsibilities

• Manage the overall customer business across the PC/HC/B&W categories – from strategy and negotiations (listings, shelf placements, promotions) to execution

• Develop and implement customer-specific sales and growth strategies

• Act as the primary point of contact for customers on all operational and commercial topics

• Collaborate closely with internal stakeholders (Trade Marketing, Field Sales, Supply Chain) to ensure optimal results

• Co-develop innovative activation initiatives with the Trade Marketing team

• Plan and manage targeted sales activities and POS execution with the Field Sales team

• Ensure high product availability and customer satisfaction in collaboration with Supply Chain

• Analyze customer and market data and derive actions to drive revenue and profitability

Required Qualifications

• Experience in Key Account Management or sales within the FMCG environment

• Strong understanding of market dynamics, retail, and competition in the Personal Care & Home Care sector

• Strong analytical skills and experience working with panel and shopper data

• Strong negotiation and communication skills

• Strategic and cross-functional thinking mindset

• Fluent in German and English, both written and spoken

Preferred Qualifications

• Experience in Category Management or Trade Marketing

• High level of initiative and ability to work in dynamic environments

• Strong networking skills

WHAT WE OFFER YOU:

• Vacation: 25 days

• Working hours: 38,5 hours per week

• Home office: possible approx. 2 days per week

• Meal allowance: €6.50 per day

• Fruit, coffee, tea, ice cream for free

• Shopping vouchers for REWE at Christmas

• December 24 and December 31 off

Depending on qualifications and professional experience, this position offers a gross annual salary starting at 78.400€ and an attractive annual variable bonus – with a willingness to pay above the standard rate depending on qualifications and professional experience.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.