Communications and Office Manager

Unilever is hiring for a Communications and Office Manager

Function: Communications
Reports to: General Manager
Scope: Local - Ethiopia
Location: Addis Ababa, Ethiopia
Terms & Conditions: Full-time, Local conditions apply.

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.


Main Purpose of the Role:
The Communications and Office Manager will play a key role in supporting the Managing Director, Corporate Affairs Manager, and HR team by executing internal and external communications initiatives and providing high-level, confidential administrative support. This role also ensures the smooth operation of the MD’s office and supports the broader Ethiopia Leadership Team.

Job Summary:
Employee Engagement/Internal communication:
• Support the Human Resources Manager with internal communication such as planning company engagement events; townhalls, staff conferences etc…
• Manage/draft internal mass communication in line with Unilever internal communication guidelines.
• Coordinates meeting and conference schedules, venues, teleconference, presentation equipment, and other meeting requirements including food/refreshment.
• Build and manage key relationships with internal stakeholders.

Administration:
• Organize and schedule meetings and appointments
• Oversee the Managing Director’s calendar comprehensively
• Develop and maintain a filing system for the business documents
• Organize local and international workshops, conferences, and meetings.
• Oversee/Collect and distribute all incoming and outcoming correspondence from key stakeholders. In absence of the MD and Ethiopia LT he/she must ensure all urgent correspondence or inquiries are either dealt with or forwarded to LT/MD
• Work closely with support and professional functional heads.
• Book travel arrangements and provide general support to visitors i.e processing business visa…
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
• Handle sensitive information in a confidential manner
• Take accurate minutes of meetings
• Assist in the preparation of regularly scheduled reports
• Develop and update administrative systems to make them more efficient
• Greet and assist visitors to the office
• Manage multiple projects and tasks simultaneously.

Key Requirements
• BA Degree in Business related or Journalism and communication field with 1- 3 years of experience.
• Experience and comfort working with multiple platforms of communication technology.
• Willingness to maintain flexibility in job function in an ever-changing environment.
• Excellent written, verbal, presentation and interpersonal communication skills to interface with all levels of management as well as external stakeholders.
• A “can-do” attitude and a willingness to go the extra mile to get the job done.
• Excellent analytical and Executive skills.
• Ability to work under pressure to tight deadlines and co-ordinate the input of others in these circumstances.
• Highly adaptable with the ability to manage change.
• Ability to work effectively with a range of partners and stakeholders.
• The ability to work in a discreet manner, maintaining confidentiality.
• Proficiency in online collaboration tools.
• Ability to understand business processes.
• Internal drive to learn and adapt.

Leadership
You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better

Critical Behaviours

• Care deeply: caring deeply about how consumers experience our brands every day, everywhere; about our people’s growth and development, and our impact on the planet. You care about your performance, to a point where it hurts when you don’t win.  Always brings their best self. Has emotional intelligence to take feedback, manage mood and motivations and build empathy for others. Sets high standards for themselves. Has humility, understanding that leadership is service to others, inside and outside of Unilever.

• Focus on what counts: we set clear and stretching goals and recognize maximum performance impact.  Generates intensity and focus to motivate people to deliver results at speed.

• Stay three steps ahead: we think boldly and creatively to make breakthroughs in performance. We are always curious and confident – anticipating and staying ahead of consumer needs and external trends to beat the competition. Approaches delivery with an iterative and incremental, test - do - learn approach. Has an owner’s mindset, using data and insight to make decisions.

• Deliver with excellence: we deliver everything we do with excellence and pace. We take personal ownership and hold each other to account – always finding a way to do what we said we will do.  Takes personal responsibility and accountability for execution and results.

Unilever embraces diversity and encourages applications from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.