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Key Account Manager - Exports

KwaZulu-Natal, Afrique du Sud

Professional seated at a conference table with laptops and a presentation screen in a modern office setting
ID de l'offre:
R-1182436
Date de publication:
06/01/2026
Job Type:
Full time
Job Category:
Développement Client

Détails du poste

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Unilever is currently hiring for a Key Account Manager - Exports
Function: Customer Development 
Reports to:
BNLS Channel Lead

Terms & Conditions: Full time

If you are a self-starter with a passion for growing our brands across the African continent, then this role is just for you.


JOB PURPOSE
You will deliver end-to-end on Unilever business objectives, with the main priority being to achieve a sales turnover target across the BNLE markets – Botswana, Namibia, Lesotho, and Eswatini – through executing a customer and distributor business plan aligned with the objectives of Unilever South Africa.

You will lead market plan execution aligned to the Business Unit strategy. You will execute a commercially strategic plan in the exports market – specifically Botswana. You will determine channel and customer prioritization in the market and deploy the budget accordingly. You will lead core capabilities and objective customer engagement (Category Management/Shopper). You will lead the execution of an aligned pricing strategy in the country/cells.

You will be responsible for achieving this turnover in the short (monthly) and medium (annual) term within the BBT% agreed in the CVA framework. You will achieve this via a network of established distributors driving execution in these markets.

RESPONSIBILITIES

  • Deliver end-to-end business objectives, achieving sales turnover targets across the BNLE markets.

  • Execute customer and distributor business plans aligned with Unilever South Africa objectives.

  • Lead market plan execution aligned to the Business Unit strategy.

  • Execute the strategic Commercial Plan in the exports market – specifically Botswana.

  • Determine channel and customer prioritization and deploy budget accordingly.

  • Lead core capabilities and objective customer engagement (Category Management/Shopper).

  • Lead the execution of the pricing strategy in the country/cells.

  • Ensure achievement of monthly and annual turnover targets within the agreed BBT% in the CVA framework.

  • Manage and leverage a network of established distributors to drive execution.

  • Analyze data and insights to inform strategy and decision making.

  • Negotiate trade terms effectively to maximize value and build sustainable partnerships.

  • Operate as a self-starter with the ability to work independently and drive initiatives forward.

  • Cultivate a passion for growing our brands across the African continent.

EXPERIENCES & QUALIFICATIONS

  • Minimum 2 years' experience in Marketing or Sales in the FMCG industry.

  • +2 years relevant Key Account Management experience (Exports markets advantageous).

  • BComm degree (preferably in Marketing, Business Administration, Financial majors).

  • Demonstrated ability to work in cross-functional teams.

  • Strong demonstrated insight and analytical skills.

  • Experience using Nielsen, Power BI, or customer platforms like Rex or PnP info hub (favourable).

  • Demonstrated ability to leverage data and insights to drive business decisions.

  • Demonstrated ability in trade term negotiations.

  • A self-starter with a growth mindset and appreciation for expanding our brands throughout the African continent.

SKILLS

  • Category Growth Management

  • Customer Relationship Management

  • Selling

  • Negotiation and Channels

  • Trade term negotiation

  • Data analysis and insights generation

  • Self-starter mindset and entrepreneurial spirit

Unilever Behaviors 

  • Care Deeply:We care deeply about how consumers experience our brands every day, everywhere; about our people’s growth and development, and our impact on the planet. We care about our performance, to a point where it hurts when wedon’twin.

  • Focus on What Counts:We ruthlesslyprioritisewhat truly matters, and so do fewer things brilliantly. We set clear goals & direction andrecogniseothers for maximum impact.

  • Stay Three Steps Ahead:We think boldly and creatively to make breakthroughs in performance. We are always curious and confident -anticipatingand staying ahead of consumer needs and external trends, to beat the competition.

  • Deliver with Excellence:We deliver excellence in what we do atpace. We take personal ownership and hold each other to account – always finding a way to do what we said we will do.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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