Technical Operator

Function: Supply Chain, Manufacturing

Reports to: Process & Packaging Manager, Foods.

Scope: Local

Location: Agbara

Terms & Conditions: full time

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

The Technical Operator is responsible for executing line operations, implementing cleaning regimes, and performing basic maintenance activities to ensure the safe delivery of high-quality packed products. As a key member of the operations team, the Technical Operator plays a critical role in maintaining machine safety, promptly identifying abnormalities, and driving continuous improvement initiatives. The role requires strong technical expertise in packaging machinery, proven experience in FMCG food production, and a solid understanding of preventive maintenance, safety, and quality compliance standards.

MAIN RESPONSIBILITIES

• Equipment Operation: Operate, control, and monitor specialized machinery and computer-controlled systems.

• Setup & Configuration: Perform setup, calibration, and adjustments to meet production requirements.

• Monitoring & Troubleshooting: Detect and resolve deviations, malfunctions, or technical issues.

• Quality Assurance: Conduct checks to ensure products meet standards and specifications.

• Preventive Maintenance: Carry out routine inspections, lubrication, and minor repairs.

• Safety Compliance: Adhere strictly to safety protocols and ensure a safe working environment.

• Data Management: Record operational and maintenance data, generate reports, and maintain records.

• Collaboration: Work closely with engineers, supervisors, and technical teams to optimize performance.

• Training & Development: Continuously update technical knowledge and adapt to new technologies.

WHAT YOU NEED TO SUCCEED

Qualifications & Experience

• Minimum OND in Science/Engineering-related fields

• 1–2 years in FMCG Manufacturing, preferably packaging

• PLCs, pneumatics, troubleshooting, preventive maintenance

• Problem-solving, teamwork, adaptability, communication

• Proven record in improving OEE and reducing downtime

REQUIRED BEHAVIOURS

CARE DEEPLY: We care deeply about how consumers experience our brands every day, everywhere; about our people’s growth and development and our impact on the planet. We care about our performance, to a point where it hurts when we don’t win. It is not just about being nice or avoiding honest conversations about performance and opportunity.

FOCUS ON WHAT COUNTS: We ruthlessly prioritize what really, really matters, allowing us to do better on fewer things. We set clear and stretching goals and recognize maximum performance impact. It is not about reducing ambition or effort or running after the ‘new and shiny’.

STAY THREE STEPS AHEAD: We think boldly and creatively to make breakthroughs in performance. We are always curious and confident, anticipating and staying ahead of consumer needs and external trends to beat the competition. It is not taking our eye off the ‘here and now’.

DELIVER WITH EXCELLENCE: We deliver everything we do with excellence and pace. We take personal ownership and hold each other to account – always finding a way to do what we’ve said we will do. It is not about analyzing the inevitable roadblocks, admiring the problem or tolerating mediocrity.

ADDITIONAL INFORMATION

This role is factory based and successful candidate will work based on the factory shift pattern

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.