Knorr Quality Lead

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

JOB PURPOSE
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you love fast-paced environments and are passionate about recruiting, attracting the best talent, as well as providing superior candidate and hiring manager experience then this role is just for you!

What Will Your Main Responsibilities Be

• Quality Leadership & Governance

Establish, implement, and maintain the Site Quality Management System in line with ISO 9001, food safety standards, legal directives, and company policies.
Act as the site authority on product quality and product safety, ensuring risks of non‑conformance are identified, managed, and mitigated.
Define and cascade site quality objectives aligned with company strategy and consumer/customer expectations.

• Risk Management & Control

Ensure DFMEA and PFMEA are developed, maintained, and effectively applied for all products and processes.
Define, implement, and maintain Quality Control Plans based on risk assessments.
Ensure critical product and process characteristics are clearly identified and controlled.

• Operations & Cross‑Functional Collaboration

Partner with Production, Engineering, R&D, Supply Chain, and Maintenance to ensure quality requirements are embedded into daily operations.
Support new product introductions and process changes to ensure readiness, capability, and compliance before start‑up.
Ensure strong linkage between maintenance performance and quality outcomes.

• Supplier & Incoming Quality

Ensure robust supplier quality management, including incoming material inspection, supplier audits, and performance monitoring.
Drive corrective and preventive actions for supplier-related quality issues.

• Performance Monitoring & Improvement

Establish and maintain effective tracking of Quality KPIs and KAIs (e.g., complaints, defects, process capability, right‑first‑time).
Analyze trends, identify gaps, and lead continuous improvement projects to close performance gaps.
Ensure effective root cause analysis (RCA) for quality incidents and complete closure of actions.

• Audits & Compliance

Plan and lead internal and external audits, ensuring audit findings are addressed and corrective actions are implemented on time.
Ensure site readiness for customer, regulatory, and certification audits at all times.

• Capability & Resources

Ensure site personnel are trained, qualified, and certified where required.
Develop and manage the quality training agenda for the site.
Support planning and justification of CAPEX and non‑CAPEX investments related to quality improvement, preventive, and corrective actions.

• Team Management

Lead, coach, and develop the site Quality team (Quality Engineers, Analysts, Inspectors).
Drive a strong quality culture across the site.

• Quality Leadership & Governance

Establish, implement, and maintain the Site Quality Management System in line with ISO 9001, food safety standards, legal directives, and company policies.
Act as the site authority on product quality and product safety, ensuring risks of non‑conformance are identified, managed, and mitigated.
Define and cascade site quality objectives aligned with company strategy and consumer/customer expectations.

• Risk Management & Control

Ensure DFMEA and PFMEA are developed, maintained, and effectively applied for all products and processes.
Define, implement, and maintain Quality Control Plans based on risk assessments.
Ensure critical product and process characteristics are clearly identified and controlled.

• Operations & Cross‑Functional Collaboration

Partner with Production, Engineering, R&D, Supply Chain, and Maintenance to ensure quality requirements are embedded into daily operations.
Support new product introductions and process changes to ensure readiness, capability, and compliance before start‑up.
Ensure strong linkage between maintenance performance and quality outcomes.

• Supplier & Incoming Quality

Ensure robust supplier quality management, including incoming material inspection, supplier audits, and performance monitoring.
Drive corrective and preventive actions for supplier-related quality issues.

• Performance Monitoring & Improvement

Establish and maintain effective tracking of Quality KPIs and KAIs (e.g., complaints, defects, process capability, right‑first‑time).
Analyze trends, identify gaps, and lead continuous improvement projects to close performance gaps.
Ensure effective root cause analysis (RCA) for quality incidents and complete closure of actions.

• Audits & Compliance

Plan and lead internal and external audits, ensuring audit findings are addressed and corrective actions are implemented on time.
Ensure site readiness for customer, regulatory, and certification audits at all times.

• Capability & Resources

Ensure site personnel are trained, qualified, and certified where required.
Develop and manage the quality training agenda for the site.
Support planning and justification of CAPEX and non‑CAPEX investments related to quality improvement, preventive, and corrective actions.

• Team Management

Lead, coach, and develop the site Quality team (Quality Engineers, Analysts, Inspectors).
Drive a strong quality culture across the site.

Experiences & Qualifications

WHAT YOU WILL NEED TO SUCCEED

• 4 – 7 Years of Experience. 
• Bachelor’s degree in engineering (Mechanical, Production, Chemical, Industrial) 
• FMCG experience is preferred 
• Experience in Manufacturing especially within Foods & Beverages. 
• Strong leadership and people management skills 
• Communications skills internal & external. 
• Analytical skills
• Managing & Leading Change.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.