Asst Manager Data Governance & Privacy

Job Title: Asst Manager Data Governance and Privacy (Specialist)

Location: Mumbai HO

Job Type: Individual Contributor, Full-Time

About Unilever:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Background
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

With the expansion in scope and depth of our data driven ambition and the increased focus by regulators on data privacy, we need specialist resources who will support the local market in driving global and local standards on data collection, privacy related obligations, and maintain an authentic source of the consumer data inventory in the market. We also need to drive our Consumer Data Governance and Excellence Maturity Programme which ensures that markets meet standards on data collection, quality, privacy, sharing, storage, and retention.

The ideal candidate will possess a working knowledge of consumer data related challenges in a marketing context i.e. data collection, consent and preferences management, data storage, sharing, data marketing and retention. He/she will work with marketeers, technology teams, and legal teams, to ensure that consumer data governance standards are implemented to the highest level.

About the Role:

The individual is the single point of connect for all information and queries related to data governance in HUL.
The candidate will ensure that the teams are able to collect and use rich, relevant, and legally compliant data for various purposes. The candidate will act as the conduit between Global Consumer Data Governance, Global & Local Privacy Legal, and local market-based Data Governance Leads to ensure that global standards are deployed within marketing processes, technology eco-systems and third-party processing activities.

Responsibilities:

Drive Standards and Best Practise:

• Adapt and customise global data governance and privacy standards for local markets to meet local regulations (DPDPA etc) and local marketing goals.
• Build a clear view of data ownership and lineage in the market, which clarifies the roles and responsibilities of data custodians, processors, analysts, advisors, users, and third-party providers.
• Work with global teams (Data Governance, Privacy) to create repeatable processes and tools which can be leveraged by other markets.
• Act as the champion for driving global capabilities and tools.

Develop Privacy and Governance Controls:

• Demonstrate a working knowledge of DPDPA and GDPR. Apply your understanding of these regulations to assess, implement, and maintain a robust privacy & governance program.
• Plan, execute, and report on internal and external privacy audits. Identify compliance gaps and deviations, and work with relevant teams to develop and manage remediation plans.
• Analyse and evaluate new data processing activities from a privacy and data optimisation perspective.
• Determine specific technical controls required to protect data from accidental or deliberate misuse.
• Work with local data leaders to frame and shape a data strategy with specific inputs on governance controls.

Ongoing Compliance and Governance Monitoring:

• Support in running a local data governance forum which will drive continuous governance and ownership of data across HUL.
• Conduct a data governance maturity assessment regularly and drive initiatives to meet or maintain a higher level of maturity (minimum of Gold).
• Develop and maintain a maturity status for the local market and produce reports for the Global Data Governance Working and Steering Group.
• Conduct regular training programmes and workshops across teams to improve capabilities for collecting and using consumer data.

Key Skills and Abilities:

• 3-4 years of experience in working within digital and data marketing functions ideally in monitoring and reporting performance.
• Familiarity with DPDPA/GDPR & common privacy tools and platforms (e.g., OneTrust,BigID,TrustArc or similar tools).
• Understanding of other privacy and security frameworks. Experience in implementing privacy frameworks such as ISO 27701 and NIST Privacy Framework, is a plus.
• Strong understanding of consumer data and its use in Data Driven Marketing, and the technologies which underpin it.
• Understanding of the end-to-end Consumer Data Lifecycle: data collection, profiling, cloud storage, CRM platforms, and architecture.
• Technical understanding of Digital platforms (i.e. web, social, mobile)
• Understanding of privacy issues and data marketing technologies and solutions.
• Working knowledge of Data Security and its application within a marketing business.
• Strong project management skills.
• Ability to coordinate and collaborate through a large-connected organisation.
• Excellent verbal, written and presentation abilities.

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