Key Account Manager

Join us as Key Account Manager

JOB PURPOSE

This role exists to develop and grow relationships with international key customers in the Czech market, translating customer and market insights into long-term account strategies and effective annual plans. You will be responsible for profitable and sustainable customer growth, working across the business to deliver agreed commercial objectives.

You’ll be part of a team that believes in doing work that matters, for people and the planet. Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

• Build and execute long-term customer strategies, with a two-to-three-year perspective, supported by clear annual business plans

• Analyze customer sales performance, market dynamics and growth potential to identify opportunities and define the right development strategy for each customer

• Lead commercial relationships with assigned key international customers, balancing customer needs with sustainable and profitable business growth

• Secure the successful listing and introduction of new products within key customer chains

• Develop customer-specific promotional plans and coordinate the execution of promotional activities across relevant channels

• Prepare and manage customer sales and marketing budgets, monitoring investment effectiveness and commercial performance

• Negotiate commercial terms and solutions with customers while maintaining strong, long-term business relationships

• Work closely with the customer-facing sales team to ensure agreed commercial conditions and activities are effectively implemented in customer outlets

• Collaborate with Customer Development, Customer Strategy Planning, Finance, Supply Chain and Customer Service teams to deliver customer plans and business objectives

• Act as a key influencer across the business, balancing short, medium and long-term priorities while focusing on selling solutions rather than individual products

REQUIRED QUALIFICATIONS

• Minimum 2 years of professional experience in key account management or sales within the FMCG sector, including experience in managing commercial customer relationships

• Bachelor’s degree, preferably in Business, Economics, Marketing, Sales or a related field

• Fluent Czech or Slovak language proficiency, combined with at least intermediate English language proficiency

• Strong negotiation and problem-solving skills, combined with effective communication and presentation capabilities

• Commercial understanding, including knowledge of sales, marketing and fundamental economic principles

• Excellent organizational and prioritization skills, with the ability to effectively manage internal and external stakeholders

• Valid category B driving license is a must

PREFERRED QUALIFICATIONS

• Experience working with major retail customers, international customers or consumer goods businesses

• Experience preparing and managing customer sales, promotional or marketing budgets

• Advanced practical knowledge of Microsoft Excel and Microsoft PowerPoint

ADDITIONAL INFORMATION

• This position is offered as a fixed-term contract for maternity cover

• Entitlement to 20 days of vacation, 10 personal days, and 1 birthday day off

• Annual bonus based on performance indicators

• Hybrid working model with a financial contribution for working from home

• Flexible working hours

• Meal allowance

• Contribution to retirement savings products up to 3% (pension savings, DIP)

• Group life insurance

• Access to our training system (e‑learning courses and on‑the‑job training provided by trainers and coaches)

• Wellbeing support (Multisport card, contributions to the benefit card)

• Company events and teambuilding activities

• Unilever products and refreshments available at the workplace

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Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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