D&T Focus Market Deployment Analyst - Indonesia

Join us as Digital & Tech Focus Market Deployment Analyst - Indonesia

    • Location: Grha Unilever
    • Terms & Conditions: Full-time role

About Unilever 

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose

The Focus Market Deployment Analyst enables the successful landing of D&T digital, data, and AI solutions in the Indonesia focus market by acting as the single point of contact between GDT Foundation Teams and relevant national/cross-BU stakeholders, ensuring deployments meet business needs, comply with cybersecurity and data standards, and are embedded effectively into market processes through proper change management and capability building; the role also supports relevant local applications and foundational systems (including ERP/SAP), coordinating incident management, escalation, and long term operational continuity. BU stakeholders term operational continuity.

MAIN RESPOSIBILITIES:

Market & Cross Team Engagement

• Partner with and act as the single point of contact between GDT Foundation Teams (Tech, Cyber, Data) and relevant business teams.

• Facilitate two way communication to synchronize market needs with global initiatives.

• Manage business requirements end to end translate them into technical requirements and ensure successful deployments and tech adoptions through proper assessments of local data readiness, system compatibility, and cross product integration.

Cybersecurity & Compliance

• Ensure local app deployments (both D&T managed and business managed) adhere to D&T cybersecurity, privacy, and compliance standards, embedding secure by design principles into deployment planning, execution, and app lifecycle governance.

• Monitor the security posture and risks of D&T managed and business managed local apps, and coordinate remediation actions with Cyber Foundation, Service Owners, and vendors to ensure vulnerabilities are addressed effectively.
  

Issue, Post Deployment Support & Escalation

• Act as first line issue manager for relevant market deployments and ensure proper escalation to global/local support teams for timely resolution and SLA compliance.

• Support relevant D&T managed local applications and services, including local automation solutions, by coordinating fixes, enhancements, and ensuring operational continuity with service owners and technical teams.

• Lead post deployment performance reviews and ensure smooth transition to long term support models, including structured handover to service teams.

QUALIFICATIONS:

Education and experience

• Bachelor’s or Master’s degree in Information Technology, Information Systems, Engineering, Business, or a related field,

• 3–5 years of experience in Digital and Tech.

Digital & Technology Expertise:

• Strong understanding of digital, data, and AI deployments, including systems integration, data validation, and end to end testing cycles

• Stakeholder Management: Strong influencing and engagement skills with cross functional teams; proven ability to translate business needs into clear technical requirements.

Project & Change Management:

• Experience leading and coordinating tech deployment activities, securing business signoff, and driving adoption through structured change management and capability building.

Application Support & Incident Management:

• Experience handling enterprise applications and ERP systems (with SAP experience as a plus), including incident triage, escalation, root cause coordination, and SLA governance.

Cybersecurity & Compliance Awareness:

• Familiarity with secure by design principles, cybersecurity standards, and identifying security/compliance risks across D&T managed and business managed apps.

At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.