Key Account Manager (Modern Trade)

JOB PURPOSE

The Key Account Manager is responsible for managing and developing strategic partnerships with both local and international customers. This role drives sustainable and profitable growth by shaping a long‑term channel strategy (2–3 year vision), preparing the annual plan, and ensuring its seamless execution. The KAM also coordinates closely with cross‑functional teams to deliver the channel vision and achieve agreed targets with specific customers.

You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

• Manage and develop long-term relationships with assigned key retail customers

• Define and execute customer strategies aligned with Unilever’s commercial objectives

• Lead customer negotiations on sales targets, pricing, promotions, and investments

• Delivery sales, volume, distribution, and profitability targets

• Develop and implement customer-specific promotional and activation plans

• Ensure successful listing and launch of new products

• Monitor performance, analyze data, and identify growth opportunities

• Collaborate closely with Marketing, Trade Marketing, Supply Chain, and Finance teams

REQUIRED QUALIFICATIONS

• Minimum 3 years of experience in Key Account Management/Sales or Trade Marketing (FMCG preferred)

• Higher education, preferably in Sales/Marketing

• Czech – fluent, English – advanced

• Strong negotiation, communication, and presentation skills

• Analytical mindset with strong commercial acumen

• Ability to manage multiple stakeholders and priorities

ADDITIONAL INFORMATION

• Attractive time‑off package, including annual leave, personal days, and an additional birthday day off

• Annual performance‑based bonus tied to key business indicators

• Flexible working model, including hybrid work options, flexible working hours

• Meal allowance provided by the company

• Employer contribution to retirement savings

• Group life insurance coverage

• Access to a comprehensive training ecosystem, including learning, on‑the‑job training, and coaching support

• Wellbeing initiatives, such as a Multisport card

• Company events and teambuilding activities to support connection and collaboration

• Unilever products and refreshments are available at the workplace