Omniretail Executive Store Ops - Health and Proximity

About Unilever

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.

Main Job Purpose:

The Omniretail Executive Store Ops - Health and Proximity is responsible for ensuring the seamless daily operations of the store, delivering exceptional customer experience, driving sales performance, and maintaining operational excellence. This role oversees staff management, inventory control, store standards, and compliance with company policies to ensure efficient and profitable store performance.

What Will Your Main Responsibilities Be:

Store Operations Management

• Oversee day‑to‑day store activities to ensure smooth and efficient operations.
• Maintain merchandising standards, and visual displays.
• Ensure compliance with operational procedures, health & safety guidelines, and company policies.
• Implement store processes that improve efficiency and customer satisfaction.

Customer Experience

• Lead the team in delivering excellent customer service aligned with brand standards.
• Monitor customer feedback and implement improvements to enhance the overall shopping experience.

Sales & Performance

• Achieve daily, weekly, and monthly on shelf availability and perfect store targets.
• Execute sales strategies, promotions, and marketing activities at store level.
• Collaborate with cross-functional teams (merchandising, marketing, supply chain) to maximize results.

Experiences & Qualifications
WHAT YOU WILL NEED TO SUCCEED

• Must be a bachelor’s degree holder
• 2-5 years of experience in Sales and Key Account Management preferably handling grocery accounts within the FMCG or consumer goods industry
• Excellent stakeholder management and interpersonal skills
• Highly data driven - must have proficient MS Excel capabilities
• Must be agile and self-motivated with an unrelenting growth mindset
• Must be action and detail-oriented
• Fresh graduates are welcome to apply

Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.