Outbound Warehouse Supervisor

Join us as an Outbound Warehouse Supervisor

Function:   Outbound Warehouse supervisor

Reports to: Warehouse Manager - Finished Goods

Scope: Local

Location: Dukem

Terms & Conditions: Full Time

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are Warehouse supervisor, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Safety & Quality

• Ensure all warehouse operations comply with Unilever’s safety, hygiene, and quality standards

• Monitor pest control, pallet hygiene, and truck loading safety.

•  Enforce GMP and 5S practices across all shifts.

Workplace hazards

• Implement processes to reduce material waste during handling, storage, and dispatch.

• Conduct regular inspections to identify risks such as slippery floors, pest activity, or unsafe stacking

• Take corrective actions immediately and escalate unresolved issues.

Operations

• Supervise and coordinate all warehouse activities to ensure efficient operations.

•  Maintain 100% stock accuracy and strict FIFO compliance.

•  Ensure proper utilization of racking systems and warehouse space.

•  Oversee MHE operations and coordinate maintenance.

•  Manage market return products as per company policy

System & Process Compliance

• Ensure full usage of WMS, SAP, and RF systems.

•  Record and manage truck turnaround times and dispatch schedules.

• Monitor and report operational performance metrics

Administration

• Ensure accurate documentation of all outbound transactions in SAP/WMS.

• Maintain dispatch schedules, truck turnaround records, and daily operational logs.

• Prepare and submit performance reports, inventory summaries, and compliance checklists.

• Support audit readiness by ensuring all records are complete, traceable, and aligned

Problem Solving

• Investigate and resolve issues related to stock discrepancies, system errors, or dispatch delays.

• Use data insights to identify root causes and prevent recurrence.

• Collaborating with cross-functional teams to resolve complex challenges

Leadership and Relationships

• Build strong working relationships with internal stakeholders.

• Communicate clearly and professionally with drivers, loaders, and third-party logistics partners.

• Represent the warehouse team in cross-functional meetings and improvement initiatives.

• Foster collaboration and trust across shifts and departments.

Team Leadership

• Lead and develop warehouse shift teams.

•  Ensure proper handovers and team alignment across shifts.

•  Foster a culture of accountability, safety, and continuous improvement.

WHAT YOU WILL NEED TO SUCCEED

Experience & Qualifications

• Minimum 2 years of experience in warehouse operations

• Bachelor’s degree

•  SAP or other ERP system knowledge

Skills

• Strong leadership and team development

• Problem-solving and decision-making

•  Attention to detail and accuracy

•  Stakeholder management and communication

•  MS Office proficiency

Critical SOL (Standards of Leadership) Behaviors

• Care deeply:  caring deeply about how consumers experience our brands every day, everywhere; about our people’s growth and development, and our impact on the planet. You care about your performance, to a point where it hurts when you don’t win.  Always brings their best self. Has emotional intelligence to take feedback, manage mood and motivations and build empathy for others. Sets high standards for themselves. Has humility, understanding that leadership is service to others, inside and outside of Unilever.

• Focus on what counts: We set clear and stretching goals and recognise maximum performance impact.  Generates intensity and focus to motivate people to deliver results at speed.

• Stay three steps ahead: We think boldly and creatively to make breakthroughs in performance. We are always curious and confident – anticipating and staying ahead of consumer needs and external trends to beat the competition. Approaches delivery with an iterative and incremental, test - do - learn approach. Has an owner’s mindset, using data and insight to make decisions.

• Deliver with excellence: We deliver everything we do with excellence and pace. We take personal ownership and hold each other to account – always finding a way to do what we said we will do.  Takes personal responsibility and accountability for execution and results.

Unilever is an equal opportunities employer and committed to diversity and inclusivity in the workplace.  We are intentional in employing the best talent that reflects the demographics of our country, and which will help build representation of currently under-represented groups. We therefore invite applications from all candidates representing diversity of age, sex, disability, sexual orientation, race, religion or belief. When appointing potential candidates, the South African Employment Equity and Broad Based Black Economic Empowerment Legislation will be considered. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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