Demand Planning Manager

Location: Cambodia

Main Purpose of the Job

Responsible for ensuring high service level delivery through accurate forecasting and driving the demand planning process in alignment with warehouse operations. 

Key Responsibilities:

1. Lead and Coordinate Demand Planning Process

• Facilitate monthly demand planning meetings with Customer Strategy & Planning and Marketing teams. 

• Own sales forecast accuracy and provide consistent analysis. 

• Collaborate with Customer Strategy & Planning and Marketing to deliver accurate, robust, and timely forecasts. 

• Ensure consistency between volume forecasts and secondary sales forecasts, aligned with historical trends and activity calendars. 

• Address risks and opportunities for informed decision-making. 

• Support innovation projects, new product development (NPD), and transition projects. 

• Upload demand volume in Kinaxis system and split monthly demand into weekly demand based on phasing percentages provided by CBD team. 

2. Inventory Management

• Co-manage inventory with Supply Planner and Customer Strategy & Planning. 

• Report and manage inventory levels, highlighting risks and actions. 

• Develop requirements to sustain customer service levels. 

• Proactively alert commercial teams on slow-moving or obsolete stock and drive clearance actions. 

3. Coordinate Warehouse Operations

• Plan budgets and analyze costs for labeling and loading operations. 

• Provide monthly and weekly demand to warehouse for sticker purchase orders. 

• Coordinate with Marketing for Lao labeling artwork readiness. 

• Manage Lao labeling and loading operations with warehouse team. 

• Review and approve monthly warehouse invoices before GR in Coupa system. 

4. Continuous Improvement

• Identify new ideas to improve demand, supply, and inventory processes. 

• Support improvement projects and other assignments from line managers. 

5. Reporting

• Weekly actual sales and demand reports. 

• Actualized Demand Workbook. 

• Monthly forecast accuracy and forecast bias (FAFB) report. 

• Demand Workbook Sign-Off. 

• Weekly Achievement Tracking. 

Qualifications:

• University degree: Supply Chain qualification is an advantage. 

• Minimum 1 year of experience in Supply Chain. 

• Knowledge of relevant SC processes. 

• Strong Excel skills. 

• Planning mastery, S\&OP, and business finance understanding. 

• Ability to make fact-based decisions. 

• Proven ability to work within a team. 

• Category & customer knowledge is an advantage. 

• Experience in FMCG industry preferred. 

• Familiarity with Kinaxis planning tool (optional), SAP, or other relevant SC systems is an advantage.