Home Care NRM & Performance Lead

Job Title: Home Care NRM & Performance Lead

Location: Kingston Office

This position is not currently active, but we expect future openings in this area. We are building a talent pool and welcome expressions of interest from those with relevant experience.

ABOUT THE TEAM

Home Care UKI sits at the heart of Unilever’s mission to make every home a better world and every world a better home. Guided by our Clean Future ambition, we are reimagining categories with products that deliver superior performance while reducing their environmental footprint. From bold innovation to purposeful renovation, we are shaping the next generation of solutions that are tough on dirt, brilliant in use, and kinder to the planet.

Our UKI organisation is a dynamic, fast‑paced business where consumer understanding, brand building, category strategy and commercial excellence come together. We work across some of the UK’s most loved brands and are committed to driving sustainable, profitable growth through a relentless focus on innovation, executional excellence, and long‑term value creation.

Within this, the Home Care UKI team is a highly collaborative, empowered and cross‑functional group—bringing together Marketing, CD, Category Management, Finance, Supply Chain, R&D and NRM expertise. We operate with agility, curiosity and a growth mindset, constantly looking for new ways to elevate consumer experiences, unlock opportunities, and transform our categories.

Joining us means becoming part of a purpose‑driven team that is crafting the future of Home Care. Whether it’s developing breakthrough innovation, building best‑in‑class commercial strategies, or delivering flawless execution in market, you will help shape brands that play a meaningful role in everyday life and set new standards for the industry.

JOB PURPOSE

The incumbent will be a Data-driven performance-based leader who leads for profitable growth, effective NRR plans and business operations. The CSP Core Principles will include: Discipline, Simplification + talent to: Win differently, create the roadmap for growth and investment and create value through differentiation. 

• Net Revenue Management (NRM) lead for Homecare CSP team

• Deliver Net Revenue Realization (NRR) planning and Trade Investment Framework for the Customer Development (CD) and Clan Teams.

• Lead for target setting, Customers Value Assessment (CVA) analysis and performance management across Home Care (HC)

• Lead for Optimising Promotional Sell Out c(OPSO), Zero Based Budgeting (ZBB) Trade Marketing Investment (TMI) workstream, GM enhancing workstream

• Own unprofitable business agenda

RESPONSIBILITIES

• Develop and deliver the Clan based Channel & Category strategies to enable UL UK to win in store and on line. Feed into the overall Channel Strategy Development [CCD Team owned]

• Provide Customer/Channel feedback [ability to execute to strategy, fit with retailer agenda/strategy] to IBP Process via feedback to Clans and Brand Teams.

• Input into IPM business case development.

• NRM levers 3-5 & Trade Investments for the Category/Channel.

This role will provide input to:

• [CSP team] NRM & performance management lead

• [Brand Team] Manage customer and cell based performance, NRM funnel and NRR plan across HC

Key Performance Metrics:

• FY and 1/4ly Category USG and GM.

• Trade Spend/ UPG [TTS and BBT management in line with strategy]

• Tracking low and 0 GM business improvement

Key Relationships

• HC Lead Team

• CSP

• Finance Team

• Brand Teams

ALL ABOUT YOU

Key Skills Required:

• Commercial acumen & analytical skills

• Net Revenue Management experience

• P&L management  

• Performance Management and Gap closing

• Evaluating the bigger picture and creating the NRR plan for 2024 and beyond

• Cross functional working and interpersonal skills

What we offer

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. 

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion (unilever.com).