Home Care NRM & Performance Manager

Job Title: Home Care NRM & Performance Manager

Location: Kingston Office

This position is not currently active, but we expect future openings in this area. We are building a talent pool and welcome expressions of interest from those with relevant experience.

ABOUT THE TEAM

Home Care UKI sits at the heart of Unilever’s mission to make every home a better world and every world a better home. Guided by our Clean Future ambition, we are reimagining categories with products that deliver superior performance while reducing their environmental footprint. From bold innovation to purposeful renovation, we are shaping the next generation of solutions that are tough on dirt, brilliant in use, and kinder to the planet.

Our UKI organisation is a dynamic, fast‑paced business where consumer understanding, brand building, category strategy and commercial excellence come together. We work across some of the UK’s most loved brands and are committed to driving sustainable, profitable growth through a relentless focus on innovation, executional excellence, and long‑term value creation.

Within this, the Home Care UKI team is a highly collaborative, empowered and cross‑functional group—bringing together Marketing, CD, Category Management, Finance, Supply Chain, R&D and NRM expertise. We operate with agility, curiosity and a growth mindset, constantly looking for new ways to elevate consumer experiences, unlock opportunities, and transform our categories.

Joining us means becoming part of a purpose‑driven team that is crafting the future of Home Care. Whether it’s developing breakthrough innovation, building best‑in‑class commercial strategies, or delivering flawless execution in market, you will help shape brands that play a meaningful role in everyday life and set new standards for the industry.

JOB PURPOSE

• This role is responsible for driving the delivery of Net Revenue Management (NRM) and performance within Home Care UKI.

• The NRM & Performance Manager will build and execute Net Revenue Realisation (NRR) plans, optimise trade investment, and identify opportunities to improve profitability. Working closely with Customer Development, Finance and Brand teams, the role combines strong analytical capability with hands-on execution to close performance gaps and support decision making.

• This is a hands-on role requiring day-to-day engagement with data, performance tracking, and cross-functional teams to drive tangible business outcomes.

​​KEY RESPONSIBILITIES

NRM & Performance Delivery

• Build and deliver NRR plans for Home Care UKI, aligned with business targets

• Drive performance tracking across key metrics including USG, GM and trade spend

• Identify performance gaps and define clear actions to close them

Trade Investment & Profitability

• Drive optimisation of promotional effectiveness (OPSO) and trade investment

• Support ZBB Trade Marketing Investment (TMI) agenda and cost discipline

• Identify and address unprofitable business areas, working with relevant teams to improve margins

Cross-functional Business Partnering

• Partner with Customer Development, Finance and Brand teams to embed NRM plans into execution

• Provide input into Integrated Business Planning (IBP) and business case development

• Feed customer and channel insights into planning processes to ensure alignment with retailer strategies

Category & Channel Support

• Contribute to the development and execution of channel and category strategies

• Support delivery of in-store and online performance through effective NRM levers

KEY PERFORMANCE INDICATORS

• Delivery of Category USG and Gross Margin targets

• Trade Spend effectiveness and budget management (TTS / BBT)

• Improvement of low or negative margin areas

• Quality and delivery of NRR plan

KEY STAKEHOLDERS

• Home Care Leadership Team

• Customer Strategy & Planning (CSP)

• Finance

• Brand Teams

• Customer Development

ALL ABOUT YOU

• You are a commercially driven and analytically strong professional with experience in NRM, commercial finance, category, or revenue management roles.

• You are comfortable working with data and translating insights into clear actions that improve business performance.

KEY SKILLS & EXPERIENCE

• Strong commercial acumen and analytical capability

• Experience in NRM, revenue management, commercial finance or related roles

• Understanding of P&L and trade investment mechanics

• Ability to identify performance gaps and drive actions to close them

• Strong cross-functional collaboration and influencing skills

• Ability to balance multiple priorities in a fast-paced environment

WHAT WE OFFER

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. 

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion (unilever.com).