Key Account Manager - Hybrid (Trade / Operator)

Singapore, Singapore

Professional seated at a conference table with laptops and a presentation screen in a modern office setting

Job ID:: R-1174317
Date posted:: 02/02/2026
Job Type:: Full time
Job Category:: Customer Development

JOB TITLE: ASSISTANT/KEY ACCOUNT MANAGER - HYBRID (TRADE/OPERATOR)

LOCATION: SINGAPORE

ABOUT UNILEVER

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.

ABOUT UFS

Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS

Unilever Food Solutions (UFS) is the the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, generating ~€3 Billion in Turnover, and employing ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.

We at UFS have a bold and clear ambition and strategy in place to reach €5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.

We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with Univoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.

Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles. If you're dreaming of contributing to Unilever’s 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!

KEY RESPONSIBILITIES

Account Management & Relationship Building

Build and maintain strong relationships with key trade and operator accounts.
Serve as the primary point of contact, ensuring high levels of client satisfaction and retention.
Identify growth opportunities within existing accounts and potential new prospects.

Commercial & Strategic Execution

Develop and implement effective account plans to achieve sales targets and KPIs.
Negotiate commercial terms, contracts, and promotional activities.
Coordinate joint business plans, promotional campaigns, and activation initiatives with partners.

Performance Monitoring & Insights

Track account performance, evaluate promotional effectiveness, and prepare accurate sales forecasts.
Deliver regular business updates and reports to management.
Monitor market trends, competitor movements, and customer insights to optimize commercial strategies.
Provide recommendations to improve account profitability and overall business performance.

Cross-Functional Collaboration

Work closely with marketing, operations, finance, and supply chain teams to deliver seamless client solutions.
Ensure flawless execution of account initiatives through effective internal coordination.

*The roles of duties are not exhaustive and may change according to business requirements.

QUALIFICATIONS

2–5 years of experience in key account management, trade, or operator sales (FMCG, hospitality, travel, or related industries preferred).
Strong negotiation, communication, and relationship‑building skills.
Analytical mindset with the ability to interpret sales data, market insights, and performance metrics.
Proficiency in MS Office; experience with CRM tools is an advantage.
Ability to work both independently and collaboratively in a hybrid environment.
Fluent in English; additional languages are a plus.
Passion for food or cooking skills will be considered an advantage

TO APPLY

Please apply online by clicking on the “Apply” button. Your application will be reviewed against our requirements. Should you not meet our immediate requirements, your profile will be registered in our talent pool system, and we will match your profile to suitable future vacancies.

You will be able to access your status update through the candidate tracking link.

In line with Singapore Government regulations, we are committed to giving priority to local Singaporean candidates during our hiring process. Applications from foreign candidates will be considered if suitable local talent is not available

Thank you for your interest and application.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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