SAP Basis SME & Engineering Manager

Role Title: SAP Basis SME and Engineering Manager

Location: Bangalore

ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

ABOUT GDT:

GDT is the global digital and technology engine of Unilever offering business services, technology, and enterprise solutions. GDT serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit. 

PURPOSE OF THE ROLE

• Individual will lead innovations in SAP Engineering & Design Architecture space that will make our business win and grow. He/she will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better Contributor to the Organization.
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• The SAP Basis Engineering Manager and Subject Matter Expert will be responsible for the delivery of the SAP Solution as per alignment with Enterprise Architecture along with Establishing the Innovation in the SAP arena, as well as drive the delivery of key strategic programs like S4 HANA Implementation, upgrades, migrations and any other capabilities supporting Uni Ops Digital Core ambitions.
• undefined Individual will be responsible for SAP Technology activities. His/her primary objective is to understand the Business project requirement, evaluate the latest SAP products Offering and provide the SAP Solution Design as per Unilever standards in alignment with Enterprise Architecture. Also, the person will be responsible to Guide technical teams on Green/Brown Field Implementation/ System upgrade so the environments are current in terms of supportability

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Technical know-how –

• Individual should have an appetite to upgrade self in technology space. SAP Basis and Infrastructure knowledge is a must to have to perform this role and you should update skills on a day to basis to adapt the changing technology around us.  
• Act as a SAP Technology /Engineering SME in SAP Technical Services (STS) team, with hands on execution role with SAP Basis expertise. Perform SAP installs, upgrades, migrations & other configuration, or maintenance activities in support of business change programme activities.  Also  adopt Agentic AI skills/tools as required on demand.
• Work in support of Specialists in the SAP STS & in collaboration with peers of this role like Infra Structure Specialists, SAP Basis Specialists, Technical Solution Delivery Managers & Other Technology teams across various IT teams of Unilever
• Demonstrated experience in designing and delivering cost-effective, scalable, secure, and resilient SAP solutions hosted across Microsoft Azure, Google Cloud Platform (GCP)
• Proven expertise in defining, documenting, and maintaining SAP capability frameworks, ensuring alignment with enterprise architecture standards, business objectives, and operational requirements.
• Hands-on experience in SAP Products spanning across installations, upgrades, migrations with Architecture elements like  Build Sheet creation, validation, and governance, ensuring deployment readiness, configuration accuracy, and implementation consistency across SAP platforms.
• Ability to establish and maintain SAP Architecture Guidelines, Design Standards, Reference Architectures, and Technical Patterns to ensure stable, secure, and efficient operation of SAP systems.
• Actively participate in Solution Design Review Boards (SDB) and providing SAP technology leadership, architectural recommendations, risk assessments, and solution approval support.
• Extensive experience in the creation, review, and governance of Solution Requirement Documents (SRD) and Migration Requirement Documents (MRD), ensuring complete traceability from business requirements to technical implementation.
• Strong knowledge of SAP Business Technology Platform (BTP), including the development of architecture blueprints, design patterns, integration standards, security guidelines, and governance frameworks.
• Responsible for continuously reviewing, enhancing, and updating existing SAP and BTP architecture standards, design artifacts, and technical governance documentation in line with evolving business and technology requirements.
• Ability to collaborate effectively with business stakeholders, delivery teams, cloud providers, and external partners to drive architecture excellence, standardization, innovation, and operational efficiency across the SAP ecosystem.
• Provide architectural leadership for SAP transformation initiatives, ensuring solutions are optimized for performance, availability, security, scalability, compliance, and cost management.
• Champion SAP best practices, cloud adoption strategies, automation opportunities, and continuous improvement initiatives to strengthen the enterprise SAP landscape and accelerate business value realization

Stakeholder Management:

• Identifies, assesses and manages risks to the success of the project. Take responsibility for the definition, documentation and safe execution of Technical projects, actively participating in all phases of the project.
• Ensures that realistic technical project and quality plans are prepared and maintained and track all activities against the plan, providing regular and accurate reports to stakeholders, as appropriate.

SAP/Infrastructure & Cloud Expertise:

• Understanding of SAP Infrastructure components and Architecture.
• Cloud based knowledge to deliver large complex projects on Cloud. (Azure & GCP)
• Understanding on Cloud budgeting and best fit pay option to deliver cost optimized projects to business.
• Co-ordinating with Cloud Platform teams

Vendor Management:

• As part of day-to-day operations continuous involvement with vendor team is mandated. It is expected that person should be able to drive multiple initiatives with team along with the day-to-day operational activities. It is expected that you generate value from your vendor partners and ensure that you generate savings in terms of cost and efforts.

EXPERIENCES & QUALIFICATIONS

• Technical knowledge/awareness of SAP Basis from implementation or consulting background.
• An Engineering mind-set is essential. Analytical, trouble shooting, enquiring, strong desire to remediate/ own problems through to resolution, design & documentation focused, rigorous & disciplined in approach to all activities.
• Knowledge of Unix – SUSE LINUX / LINUX / HANA/DB2 and Oracle for Application of SAP
• Broad understanding of SAP products in a Global Environment/ context
• Broad knowledge of Global SAP infrastructure requirements (including. storage, network, servers, tooling, capacity management & planning)
• Broad knowledge of SAP Landscape management (System refreshes and release cycles) and main Associated Technologies / Applications (one or more of these applications)
• Strong SAP Basis Skills & Experience
• Ability to gain awareness of Unilever’s IT operating framework.
• Strong understanding of ITIL – service management framework
• Significant self-motivation and focus to achieve the objectives of the role.
• The ability to manage and deliver the highest level of service with inhouse team and through strategic partners.
• The ability to communicate effectively with people at all levels in the Unilever organization and to present recommendations clearly and positively to ensure they are accepted thus demonstrating lateral influence.
• Driving standards, quality & consistency approach in all delivery work
• Track record of IT Operational mgmt. &/ or exposure to SAP Build/Upgrades and Migrations    & successful delivery to agreed timescales

Preferred Experience & Qualifications 

• SAP S4 HANA Certification
• SAP OS DB Migration
• Azure Fundamental and Administrator Certification
• SAP BTP
• SAP Activate Project Management

Preferred Skills

• SAP Basis and DB, SAP BTP, S4 HANA ( Implementation , Upgrade , Migration )
• Stakeholder Management
• SAP & Cloud Infrastructure
• SAP Architecture & Deployment patterns on hyper scalers

LEADERSHIP SKILLS

• CARE DEEPLY: We care about how consumers experience our brands, the growth and development of our people, and their impact on the planet. We emphasize the importance of performance and care, moving from ambiguity about success to fairness and transparency. 

• FOCUS ON WHAT COUNTS: We prioritize what truly matters, setting clear and stretching goals. We aim to shift from having everything as a priority to focusing on fewer, bigger things that are delivered to conclusion and are being rewarded. 

• STAY THREE STEPS AHEAD: We encourage bold and creative thinking to make breakthroughs in performance. We focus on anticipating and staying ahead of consumer needs and external trends, shifting from reacting to leading, shaping, and disrupting the market. 

• DELIVER WITH EXCELLENCE: The emphasis is on delivering everything with excellence and pace, taking personal ownership, and holding each other accountable. We aim to shift from pride in thinking to pride in execution, developing breakthrough solutions and ensuring the best outcomes. 

“Our commitment to Equality, Diversity & Inclusion”

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding."

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