Manager, North America Digital & Technology

Job Purpose

At Unilever, Digital and Technology is helping shape the next chapter of growth for one of the world’s leading consumer goods companies. This is an opportunity to work on the highest-value applications of technology across a North America business with scale, complexity, and global influence. You will use cutting edge technology, data, digital products, and artificial intelligence to transform how we operate, serve customers, and connect with consumers.

This is a strategic business engagement role, where you will shape the North America business-led technology needs, develop the investment case, align the senior stakeholders who fund and use it, and hold the outcome. Traditional Technology Delivery roles own execution and activities but in this role, you own the translation between business outcomes and technical solutions, and the value that results.

You will contribute to priority initiatives that sit on the leadership agenda, including artificial intelligence-enabled capabilities that are attracting significant investment and visibility across the business. As part of a rotational model, you will build breadth across strategic digital priorities, moving across high-impact opportunities where technology will unlock measurable value, accelerate decision-making, and strengthen competitive advantage.

North America is a lighthouse market for Unilever globally, giving this role a unique platform to help prove, scale, and shape solutions that can influence the wider enterprise. You will partner across business and technology teams, translate complex needs into practical delivery, and help create smarter, faster, and more connected ways of working — while building the experience, relationships, and commercial understanding needed to grow as a digital business leader.

What you will do

• Translate business problems into solutions. Work with sales, brand marketing, supply chain, finance and HR senior stakeholders to understand where digital, data or AI capability will deliver highest value. You own the problem definition, not just executing a brief.

• Build the business case and set the priorities. Develop investment cases, trade-off frameworks and sequenced roadmaps that direct capital toward the highest-impact initiatives, and secure executive alignment behind them.

• Turn data into commercial decisions. Drive adoption of analytics across pricing, promotion effectiveness and Revenue Growth Management, translating analysis into actions the commercial teams will take.

• Partner senior stakeholders. Manage day-to-day relationships with senior business and technology leaders independently, escalate trade-offs with a recommended option rather than an open question, and author the materials that steering committees decide from.

• Connect North America to global Digital & Technology product platforms. Drive alignment between market needs and global product and data platform capabilities, ensuring what is implemented has change management resourcing and meets NA market needs.

• Own adoption and realized value. Define the success measures for your workstreams, build the change and enablement plans that get people using what you deliver, and track / measure benefits realized.

• Work alongside global product owners and third-party partners to keep your initiatives moving, surfacing blockers and resolving the commercial decisions that unblock them

What you will bring

Essential:

• Five or more years translating commercial or consumer business problems into technology, data or AI solutions, with impact you can quantify.

• A background in strategy or management consulting, corporate strategy, product management or digital transformation, gained either in a consulting firm or in an in-house strategy and transformation team.

• Experience in consumer goods, retail or another consumer-facing industry, whether as an operator or as a consultant serving those sectors.

• Executive-ready communication: you can author the paper a steering committee decides from, and also hold the room when it is discussed.

• Comfort with ambiguity, competing priorities and matrixed organizations, and the emotional intelligence to influence without direct authority.

• Working knowledge of agile delivery and program governance, sufficient to partner effectively with delivery teams and hold them to outcomes. You are not expected to run the delivery machine yourself.

• A bachelor's degree; business, computer science, engineering or a related field preferred.

Desirable

• An MBA or comparable postgraduate qualification.

• Hands-on experience shaping or scaling an AI capability, from use-case definition through adoption, in an enterprise setting.

• Commercial analytics depth in pricing, Revenue Growth Management or promotion effectiveness.

• Experience designing operating models, OKR or KPI frameworks, or performance-management infrastructure for a business unit.

• Exposure to e-commerce, digital commerce or direct-to-consumer business models.

This role will suit you if you are energized by an ambiguous commercial problem and want to own it from framing use cases with technology + AI solutions. You will lead this end-to-end through to realized value with robust change management + adoption by the organization.

Pay: The pay range for this position is $103,000 to $154,400. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. 

Bonus: This position is bonus eligible. 

Long-Term Incentive (LTI): This position is LTI eligible. 

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance 

(including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. 

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At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.

For more information on your federal rights, please seeKnow Your Rights: Workplace Discrimination is Illegal

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

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