Global Marketing Academy Assistant

Job Title:Global Marketing Academy Assistant

Business Function: GMO Marketing Academy

Location: Flexible / Hybrid – up to 3 days per week in Blackfriars Office London

Unilever Marketing Academy

Our Marketing Academy exists as thought leaders to inspire and enable our Marketing teams to build meaningfully different and desirable brands.

JOB PURPOSE

The Marketing Academy Assistant (WL1) plays a critical enabling role in powering Unilever’s Marketing Academy’s Marketing Hub. This role sits at the intersection of marketing capability building, digital platforms, data & AI-enabled learning.

The role holder will be responsible for the end-to-end management of Marketing Hub resources, support the launch and ongoing evolution of Unilever’s first enterprise AI custom agent for “in-the-flow-of-work” learning, and provide operational and analytical support to the Marketing Academy team.

This is an ideal role for someone who is curious about marketing, technology, AI and the world at large, and who enjoys turning insights into action.

RESPONSIBILITIES

Marketing Hub & Learning Platform Management

• Own the end-to-end management of Marketing Hub resources, ensuring content is accurate, up to date, well-structured and easy to access.
• Manage and continuously improve the Marketing Academy SharePoint, including content governance, organisation, tagging and user experience.
• Act as a key point of contact for Marketing Hub queries, supporting smooth day-to-day operations.

AI & Digital Learning Enablement

• Support the launch and adoption of Unilever’s first enterprise AI custom agent, designed to enable “in-the-flow-of-work” learning for marketers.
• Use prompting and AI tools to help curate, surface and improve learning content and experiences.
• Partner with internal stakeholders to identify opportunities where AI-enabled learning can add value and scale impact.

Analytics, Insights & Continuous Improvement

• Understand and monitor Marketing Hub and learning analytics (usage, engagement, performance).
• Support in translating data, dashboards and AI-generated insights into clear recommendations and actions to improve content, experience and impact.

Budget & Operational Support

• Support budget management, including raising POs, managing invoices and ensuring governance processes are followed.
• Provide general operational and coordination support to the Marketing Academy team to ensure smooth delivery of priorities.

Outside-In & Curiosity Agenda

• Coordinate the Outside-In agenda for the Marketing Academy, bringing in inspiration from the wider world of marketing, learning, technology, AI and culture.
• Stay curious about external trends, best practices and innovations, sharing relevant insights with the team.

ALL ABOUT YOU

Essential

• Preferred Bachelor’s Degree in Business, Economic & / or Marketing or work experience in business / marketing is mandatory if Degree is different.
• Strong digital skills with confidence working across platforms and tools.
• Experience using or strong interest in AI tools, including prompt-based AI.
• Tech fluency with SharePoint (or the ability to learn quickly and independently).
• Data competency, with the ability to interpret dashboards, reports and AI-generated insights to drive action.
• Strong organisational skills with attention to detail.
• Clear communication skills and ability to work with diverse stakeholders.

Desirable

• Early experience in learning & capability building.

Critical Success Factors

• Demonstrates curiosity and learning agility, especially in emerging technologies and AI.
• Comfortable working at the intersection of marketing and digital platforms.
• Proactive, structured and able to manage multiple priorities.
• Strong sense of ownership with a continuous improvement mindset.
• Passion for making learning simple, accessible and impactful.

Additional information

1. No relocation offered

2. Compensation and benefits: Pension & Private Medical offered

NOTES

Location

In September 2020, Unilever announced the intention to build a new sustainable campus site in Kingston, London.This site will house some employees who currently work in 100 Victoria Embankment in Blackfriars together with colleagues who are currently located in Lever House in Kingston. We are excited to be creating our own Unilever sustainable, agile work environment. The campus is due to be completed in 2026.

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever.

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How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down.

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat.

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!