Coordenador Sênior - People Operations Team Lead
Valinhos, São Paulo
- Job ID:
- R-1188026
- Date posted:
- 09/14/2026 - 09/21/2026
- Job Type:
- Full time
- Job Category:
- Human Resources
Job Details
Junte-se a nós como Coordenador Sênior - Líder de People Operations
PROPÓSITO DA VAGA
O Líder de People Operations é um profissional experiente que lidera a equipe responsável pela implementação do hub e pela execução das atividades de People Operations. Com sólida experiência em Workday e nos processos de Hire-to-Retire, planeja e dimensiona o trabalho do hub, define os padrões de precisão e controle de dados, atua como interface diária com a equipe de Virtual Resource (VR) e funciona como ponto de controle de qualidade para a aprovação dos dados validados. A posição é responsável pelo escopo completo do hub, incluindo validação dos colaboradores definidos, documentação, desligamentos e movimentações internas e externas, garantindo entregas precisas e dentro dos prazos.
Você fará parte de uma equipe que acredita em realizar um trabalho que importa — para as pessoas e para o planeta.
Porque aqui, não contratamos apenas para vagas. Convidamos você a fazer parte de algo maior.
PRINCIPAIS RESPONSABILIDADES
Liderança da equipe e entrega
Gerenciar diretamente uma equipe de Especialistas de People Operations, alocando recursos entre validação, documentação, desligamentos, movimentações internas e admissões externas, de acordo com os volumes concentrados do projeto.
Ser responsável pelo plano de trabalho e tracker do hub, equilibrando a capacidade em relação aos volumes do escopo, incluindo transferências, promoções, redução de quadro e admissões, e sinalizando variações acima da tolerância.
Revisar os casos, orientar a equipe, definir padrões de precisão e oferecer feedback e desenvolvimento consistentes.
Proteger a experiência do colaborador e garantir o cumprimento dos SLAs durante o período concentrado de implementação.
Governança da validação de dados
Atuar como principal ponto de contato da equipe de Virtual Resource (VR), organizando a sequência das transferências, acordando os pontos de passagem e gerenciando a fila de validação.
Ser responsável pelo controle de validação, garantindo que todas as transferências e promoções executadas pela equipe de VR sejam validadas conforme o padrão, aprovando as reconciliações e mantendo a trilha de auditoria e o registro de exceções.
Realizar a triagem de falhas com a equipe de VR, conduzir as correções até a conclusão e escalar problemas sistêmicos ao Implementation Lead.
Supervisionar alterações massivas via EIB e assegurar que o Workday permaneça preciso e completo em todo o escopo do hub.
Gestão de dados no Workday
Supervisionar a integração de movimentações internas e admissões externas, incluindo criação de perfis no Workday, contratos, cartas corporativas e checklists de admissão.
Supervisionar movimentações, promoções e desligamentos no Workday, garantindo a precisão dos dados, incluindo centro de custo.
Garantir que cargas EIB para alterações massivas sejam preparadas, validadas e realizadas com rigoroso controle de erros.
Executar transações prioritárias ou complexas quando necessário.
Documentação, desligamentos e recrutamento
Garantir que cartas de transferência e documentos obrigatórios sejam gerados, assinados, acompanhados e carregados no Workday antes da data-alvo, formando um pacote de transição pronto para auditoria.
Supervisionar os desligamentos, incluindo redução de quadro, em conformidade com os requisitos aplicáveis e em parceria com as equipes locais e Jurídico.
Supervisionar movimentações internas e admissões externas, garantindo o alinhamento do gestor e a confirmação da remuneração antes do processamento.
Remuneração, benefícios e desligamentos
Garantir o fluxo correto dos dados de remuneração para os sistemas de folha e coordenar adesões e cancelamentos de benefícios para processamento OTIF.
Supervisionar a administração de verbas rescisórias e pagamentos legais locais (LFR) em parceria com as equipes locais.
Governança, relatórios e controle
Manter a governança do hub, incluindo atualização de SOPs e gestão de mudanças para a equipe.
Reportar o progresso do hub, cumprimento de SLAs, riscos e exceções na cadência de governança do Implementation Lead.
Verificar cartas com impacto salarial ou de pagamento, manter o registro de erros e conduzir correções de rota na equipe.
Atuar como ponto de contato para projetos e liderar iniciativas de melhoria contínua no hub.
EXPERIÊNCIAS E QUALIFICAÇÕES NECESSÁRIAS
- Proficiência obrigatória em inglês e espanhol.
- Conhecimento de formas ágeis de trabalho.
- Comunicação escrita e verbal sólida, com capacidade de transmitir informações claras e concisas em tempo real e realizar escalonamentos estruturados.
- Gestão sólida de stakeholders.
- Excel avançado e capacidade de transformar dados em ações.
- Excelente capacidade de resolução de problemas e mentalidade centrada no cliente.
- Excelente capacidade de priorização e planejamento de capacidade em ambientes dinâmicos.
- Compromisso com qualidade, precisão e cumprimento de SLAs.
- Colaboração e liderança eficazes entre hubs e localidades globais.
- Gestão de projetos, incluindo conhecimento de gráficos de Gantt e ferramentas semelhantes.
- Adaptabilidade a novas tecnologias e sistemas.
- Excel avançado e técnicas de reconciliação, incluindo funções de busca, tabelas dinâmicas e comparação de grandes arquivos, para assegurar a qualidade de grandes bases de dados e interpretar relatórios do Workday para fins de controle.
- Fluência no uso de gráficos de Gantt, gestão de RAID logs e trackers e formas ágeis de trabalho para conduzir um plano orientado por marcos.
Na Unilever, a inclusão está no centro de tudo o que fazemos. Recebemos candidaturas de todas as origens e estamos comprometidos em criar um ambiente onde todos possam prosperar/ter sucesso. Todos os candidatos receberão consideração justa e respeitosa, e apoiamos ativamente o crescimento e desenvolvimento de cada colaborador.
INFORMAÇÕES ADICIONAIS
Localidade: Valinhos SP, modelo híbrido. Contrato por prazo determinado.
Etapas do processo seletivo:
- Análise do currículo
- Avaliação - Online Assessment - por E-mail
- Vídeo Entrevista
- Contato do Talent Partner
- Entrevista gestor
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
#LI-Onsite
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