Digital AI Manager - Indirects

Job Title: Digital AI Manager - Indirects

Work Location: Mumbai HO

Req ID: R-1175540

ABOUT PROCUREMENT

Part of the Supply Chain’s family, Procurement is responsible for over 30B Euro of material and services spend globally with more than 50,000 suppliers. Getting the right services and materials, sustainably sourced and ensuring responsible procurement is critical to ensuring our brands with purpose grow. Our teams work closely with the business to understand brand needs, bring supplier innovation to meet changing consumer needs and drive financial value for Unilever through competitive buying. We’re at the forefront of digital procurement, bringing new tools and analytics to drive data-based decisions.

With over 1400 employees globally, we support a network of thousands of suppliers, more than 1.5 million smallholder farmers who in turn support communities of over 7 million people. Our Procurement Lighthouse strategy driving Competitive Buying as the core and along with other 4 pillars of value chain, resilience, partnership, sustainability, based on Focus of Five and Power of One organization, and powered by Digital and Technology.

PROCUREMENT STRATEGY & INSIGHTS

The Procurement Strategy & Insights Team is team formed 3 years ago, serving as the nerve centre of the Unilever global procurement organization, enabling the procurement organization to design and deliver step-change across value chains, operating processes and tools, and business models. With vision of Translating Knowledge & Data into Future Fit Procurement Strategy & Insights, as the key enabler of Lighthouse strategy this team is responsible for:  

• Sensing, incubating, and enabling innovative ideas, new business models, and transformation programs for disruptive value creation across procurement teams

• Creating and implementing standardized processes and data-driven decision making to ease operating effectiveness and drive better and faster outcomes

• Identifying, scaling, and spreading best practices across the global procurement organization, within and across teams

• Facilitating rapid learning, capability development, and future-fit upskilling of our people

• With a growing agenda and scope, the Procurement Strategy & Insights Team now consists of 3 sub-teams:

• Strategy team, reporting to Focus of Five and Power of One Procurement VPs and dot line to Head of Strategy & Insights, drive the BG/Po1 strategy and lead BG/Po1 insights and land implementation.

• Insights team, reporting Head of Strategy & Insights and lead the central procurement insight agenda along with Competitive Buying and other Lighthouse programs, as well as drive cross BG/Po1 transformation projects.

• Digital Transformation team, reporting to Head of Strategy & Insights and lead central procurement digital program, from building data foundation, develop advanced analytics use cases and services, and drive digital transformation across 7 steps.

• Data & AI Innovation team, reporting to Head of Strategy & Insights, this newly set team and 100% focused on innovating advantaged analytics use cases and Procurement GPT products and AI agents for Procurement and Sustainability, which doesn’t exist in the market.

KEY RESPONSIBILITIES:

Digital AI Manager B&W will be responsible to drive digitalization journey of Unilever Procurement, being the front face of buyer’s community and driving 4D strategy in particular in adoptions and upskilling and be the PMO of Procurement GPT Hero Use Case development.

4D Lighthouse Digital Strategy:

Develop data foundation: keep developing Procurement Data Lake intergrading internal data source from Unilever Data Lake and Business Data Lake, and external data source from market intelligence providers, supply chain resilience data, sustainability data, public big data providers. Build data catalogue and continuously improve data quality, to be true to source and to be able to meet increasing analytics and reporting needs.

Develop advanced Analytics & Insights use cases and services to develop agile data analytics front end, develop Analytics as standardized Analytics Services under A&I Hub, develop better and more scaled Analytics use cases to drive insights generation based under key Lighthouse programs, develop self-service data and analytical platform and capability.

Drive 7 Steps Excellence & best use experiences: continue to develop and improve the tools developed for different purpose, intergrade tools into 7 steps strategic sourcing process, improve the level of automation, transparency and governance among processes in both buyer’s journey and supplier’s journey. Continuously iterate Buyers Console as gateway of all data and digital tools and services.

Drive Culture & Upskilling: continuously drive user adoptions and nps, carry on training and digital upskilling program: DigiCon, build and future-fit digital talents and culture transformation across procurement.

Digital AI Manager B&W role is more focused on implementation of existing solutions and drive adoptions in the organization, while the role will be also well involved in Procurement GPT program, for which there is a separate Data & AI innovation team focused on innovating and developing the new use case and capability which doesn’t exist, once those solutions are developed into mature stage, they will be handover to the Digital Transformation team for better adoptions.

KEY INTERACTIONS

• The role will interface with the following stakeholders:

• UPLT

• Head of Strategy & Insights

• Buyers’ community

• UniOps

• External technology providers

LEADERSHIP BEHAVIORS

• Stakeholder management skills with multi-stakeholder model

• Change management skills

• Multi-project management skills

• Agile, resilience, passionate to drive transformations and always being better

EXPERIENCE REQUIRED

• At least 5 years’ experience in Unilever / FMCG industry

• Experience in digital transformation, data analytics or change management roles

• Experience in driving strategic, complex and cross geography programs

• Experience of working in cross-functional and global teams with high level of diversity

D&I statement:

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

"All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding."