Response Planner

Location: CityDox, Brussels

37hrs

Local conditions apply

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

FUNCTION INTRODUCTION

The planning team is the key link between the upstream supply chain network and the local customer team. As a planning team, we forecast what volume we expect to sell and make plans to fullfill the customer demand. We make trade offs between cash (inventory), cost and service and coordinate this across the supply chain. As a response planner, you’re the spider in the web, resolving big operational issues and closely aligning with the upstream and local teams to find the best possible solutions for the business.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are good communicator with a hands on mentality who likes to resolve operational issues and look for continuous improvement then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Align & decide on escalation/allocation/priorities on customer level with CSP/CBD/CX

• Owns Benelux business waste agenda (incl. root cause analysis, stock allocation, and sell out meetings), in close cooperation with the waste warriors.

• Drives the service performance to the agreed service targets.

• Support the Demand/Supply reconciliation short-term, address possible product availability constraints, and propose demand driven mitigation plans (e.g. by managing AATP Business Rules).

• Support on operational execution of event management.

• Process improvement operations planning together with Genpact.

• Review X-6 promo uplifts for availability with MSP

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Bachelor’s or preferred Master’s degree

• Background in Supply Chain or Customer Service

• At least 0/1 years of relevant work experience

• Affinity with FMCG market

• Experience in Planning or Stock Management

• Experience in/proven track record in stakeholder management 

• Language: NL/BE: fluency in Dutch and/or French and proficient of English;

Skills

• Strongly proactive mindset

• Entrepreneurial and growth mindset

• End-to-end supply chain ownership

• Planning mastery

• Analytical ability

• Stakeholder management

• Market-, channel- and customer understanding

• Excellent communication skills (in Dutch/French & English)

• Knowledge of ERP Systems (preferably SAP/Kinaxis)

• Knowledge of MS Office (esp. Excel)

• Time management and priority setting skills

• Team commitment

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

WHAT DOES UNILEVER OFFER/WHAT IS IN IT FOR YOU?

Unilever is the place where you can be yourself and bring your purpose to life with the work that you do – creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great reward and benefits!   

• Attractive total remuneration package; excellent company pension, bonus and share scheme.  

• Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever.   

• Plenty of company-paid holidays to further ensure your work-life balance is maintained.   

• Hybrid Working

• Informal culture and being the first one trying our new products.    

• Home work allowance 

• Company laptop and mobile phone 

• Green Mobility Policy