CSP specialist – temporary contract.

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

CSP

< This position combines the best of strategic influence and operational impact. you’ll lead the execution of Shopper marketing in collaboration with our CBD teams, utilizing data insights and customer-centric tools to meet critical KPIs (growth, profitability, market share) at the customer and channel level. If you thrive in a high-energy, performance-driven environment, enjoy fostering cross-functional partnerships, and are motivated by delivering results, this role is your platform to make a measurable impact.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  The CSP CSI Lead will drive customer Marketing agenda, ensuring category and channel plans are implemented effectively and adapted to meet customer needs. This involves accountability to ensure platform / category verticals objectives are delivered via channel & customer growth strategies & supported by holistic trade investment. You will ensure our category growth strategy is reflected in all customer and market plans, directly impacting the shopper experience – working closely with platform marketing & CSP & delivering via CBD teams.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

S&OP

Responsible for forecasting by category/channel across categories

Onboard the CBD inputs into the S&OP.

Owns the trade activity grid by Category/ channel/customer

Category Growth Strategies

Localise (Develop and deploy) CGS at channel and customer level,

Work closely with Brand, CMI, NRM, Shopper Marketing to build Customer sell-in

Innovation

Define national innovation & launch plan to channels/customers.

D4C/D4R: executes locally AND integrates upstream into BU

Targets and Budgets

Allocate USG targets and investment to deliver strategy by channel and customer

Define budgets by channel and customer to deliver UOM target from BU.

Manage the TTS spending E2E

Pricing and promotions, Mix

Own Pricing & Promo strategy in collaboration with marketing.

Lead monthly forecasting process and report and own Pricing & Promotions Mix

NRM:  Ownership of L4 and L5 along with CBD

Execution

Deploy strategically aligned commercial plan in Market via CBD Deploy launch plans to channels/customers to ensure strength of execution

Define channel / Customer Execution: (SoS, TDP).

Shopper / Digital marketing led

Assist the CBD team in formalizing the annual JBPs for key customers in the country.

Capability

Deploy core capabilities required to win by Channel and Customer.

Catman / Shopper / NRM

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• 1 year relevant Category & Customer experience
• 1-2 year Account management experience is an advantage
• Customer Facing experience combined with Brand Building experience is ideal
• Shopper Marketing or Brand Building experience is desirable

Skills

• Innovation mindset
• Commerce channels execution and digital business models
• Commercial Strategy and Business Acumen /NRM
• Category Growth Management
• Data-Drive Mindset
• Entrepreneurial Leadership
• Digital Commerce
• Customer and Retailer Understanding
• Customer Relationship
• Stakeholder Management
• Process Thinking (Discipline)
• Strategic Thinking

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.