Quality Engineer

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.   

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future. 

Quality Engineer provides leadership to ensure the manufacturing process and finished products comply with all applicable regulatory requirements, customer, and company expectations for the manufacturing of quality and safe products. This key Quality role focuses on optimization, digitization, Kaizen, and innovations related to quality and factory initiatives. Reports through Site Quality Leader.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are passionate about ensuring the highest standards of quality and dedicated to driving excellence in every product we deliver, then this role is just for you! 

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Operational Quality Assurance:

• Develop, lead, and drive optimization and Kaizen related to top plant and quality losses.  

• Maintains, develops, and uses operational knowledge of various IT support systems used for Quality applications.  

• Define Statistical Process Control methods for use in setting targets and limits for operational areas. Supports innovation funnel activities within the supply chain. Works with internal and external customers of the innovation.  

• Manages and ensures compliance with the quality management system through communication, training, and internal/external audits at all levels.  

• Lead data collection, analysis, and assignment to standard Quality loss trees in support of operational KPIs reporting.  

• Utilizes SAP QM and Unilever specifications including SAP PLM & ECC and supports verification of use for quality purposes.  

• Track and trend consumer complaint data to ensure focused improvement within gaps.  

• Reports and communicates results, issues, and improvements to relevant stakeholders.  

• Interprets, applies, and enforces all company policies, programs, regulations, and safety/Environmental rules.  

• Ensures that all the making and packing areas are complying with the Good Manufacturing Practice (GMP) and HACCP requirements. 

• Identifies and develops Quality gate controls (Q points / CCPs, etc.,) at every critical stage of receiving, processing, storage, transferring, filling, packaging, and dispatch operations of Material & Finished Goods in the factory along with manufacturing and logistics teams.  

• Ensures that Quality related projects are being executed on time by following up with project owners.   

• Supports the implementation and verification of procedures to control non-conforming materials and products.  

• Supports / participates in structured quality improvement activities related to customer, consumer issues and PQS gaps.  

• Supports implementation and on-going verification of category / technology GMP as applicable to the site.  

• Supports implementing and assessing of on-going compliance to in-take control program for received materials and packaging.  

Instrumentation and Analytical Support

• Implements and verify site calibration and maintenance program for inspection, measuring and testing equipment. Coordinate performance of lab equipment capability studies.  

• Develops fool proof processes and procedures to eliminate Quality related defects in production lines and process making areas 

• Implements SPC (Six sigma approach), Product/Process parameter, PFMEA in making and finishing areas, identifying, recording and eliminating sporadic & chronic losses from the processes 

• Leads the digitalization and digitization in QA Department. 

UMS Support:

• Co-lead Quality Pillar activities in UMS and provide additional technical expertise to the factory for trouble shooting quality issues. 

• Facilitates UMS activities with QM members coordinating with PEs and Technical teams to ensure implementation of Quality Maintenance on Finishing Lines & Making Operations to eliminate defects. 

People and Management:

• Assess training and development needs for the Quality Technicians related to quality program.  

• Manage and train factory in statistical methods for the analysis of production operations.  

• Uplifts quality engagement of the employees within factory and work closely with PEs and Operators to develop Quality Culture and consumer mindset 

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Bachelor’s degree in engineering, preferably Mechanical or Chemical.   

• 0 - 2 years' experience in Manufacturing of FMCG with background in Quality or Analytical Laboratory.

• Fair Knowledge of Power BI, MS Office tools and SAP/ERP.  

• Knowledge of SPC.

Skills

• Ability to apply mathematical operations as algebra, fractions, statistical analysis, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis etc.

• Ability to define problems, collect data, establish facts, and draw valid conclusions with minimal guidance. 

• Must have a logical and methodical approach on work.

• Team player.

• Communication skills.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way. 

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better. 

Critical SOL (Standards of Leadership) Behaviors

• Passion for High Performance: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

• Personal Mastery: Sets high standards for themselves. Actively builds own wellbeing and resilience.

• Consumer Love: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

• Purpose and Service: Has humility, understanding that leadership is service to others, inside and outside Unilever.

• Agility: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage, civil partnership and maternity.   

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.