CBD Assistant Manager Modern Trade – Bahrain

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

In the Customer Development function, you will play a pivotal role in unlocking value and fostering lasting relationships with our customers. As a key member of our organization, you will be at the forefront of driving customer success, contributing to our growth, and ensuring a positive experience for every client.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are purpose is to create value and contribute to the organization’s success then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Customer Management-

• Create & maintain positive business relationship with direct end customers by continuously proposing solutions that meet their objectives

• Understand the customer strategy and the Unilever strategy and co-create plans with the customer to align actions for growth

• Develop strategy for acquiring new customers and improve retention.

​Negotiation

• Close the deal with customers by negotiating trade terms, trade funding & counterparts according to Unilever strategy

• Manage overall category investments for the customer

• Share of Shelf, Face ups alignment with the account. Overall healthy share of shelf to be ensured in the category

Customer Business Plan

• Lead and execute Joint Business Planning together with the customer in line with both organization & customer objectives

• Develop account specific strategic plans to generate insights for customer/channel (in store layout, planogramming, traffic)

• In store visibility/highlight display, continuously improve share of shelf vs competitor to amplify impact of product visibility on consumers

• On shelf availability as per the stocking norm set for each SKU. Create and deploy planogram for various store types.

• Ensuring service rates

•  Preparing volume forecasts & plans

•  Assortment catering to different formats/channels

Performance Evaluation-

• Measure and review category performance; retail margins and customer profitability

• Meet and exceed growth, revenue and market share

• Land the innovation pipeline on time and in full.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Bachelor’s degree in business administration, Marketing, Industrial System Engineer, or a related field is a minimum.

• Minimum of +5 Years on Modern Trade Experience

Skills

• Strong analytical and critical thinking skills to analyse data, market trends, and competitive landscapes.

• Excellent written and verbal communication skills to articulate complex strategies and concepts.

• Proven ability to think strategically and develop comprehensive strategies to achieve business goals.

• High Level of technical literacy in Microsoft Excel, PowerPoint

• Business Acumen

• Delivering Profitable Category Growth

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors

  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.