Customer Strategy and Planning Manager (CSP)

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote initiatives to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes: use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, many Cambodian households use our products to feel good, look good and get more out of life-giving us a unique opportunity to build a brighter future.

Main Duties and Responsibilities:

• Planning Strategic and Short-term activities (Price, Promotion, Instore activities & Visibility) to deliver sustainable growth of categories in charge.

• Sales & Operating Plan – Define, deploy, and deliver category growth plan.

• Lead the signed off category plan and trade review focusing on price, pack, and place.

• Work jointly with brand managers to assess category opportunities and analyze competitor and channel behavior to identify areas of opportunity.

• Drive business performance including gap closure activities and optimization.

• Co-Developed innovation launch pack with marketing team since campaign development, channels & activation plan, pack, price, promotion suggestions

• Ensure On time in full (OTIF) NPD launch into market with readiness in all touchpoints e.g. POSM management, sufficient pipeline volumes planning, on time promotional calendar

• Provide promotion guideline and rules based on learning from post-evaluation and deliver category objectives.

• Coordinate with cross-functions to implement category plan across channels.

• Evaluate and review implemented CSP/Channel activities for developing plans.

• Ensure brand standards for channels are adhered to. E.g. consistent use of brand key visuals, customer activation themes aligned with brand activation 

• Ability to collaborate across multiple teams and functions including CD, Marketing, Supply Chain and Finance.

• Co-develop medium to long term category & channel growth plan utilizing market data to frame +1 Year strategy through Go-to-Market plan (GTM)

Skills and Qualifications:

• Passionate about number and data learning & management

• Strong passion to understanding shoppers and customers to gain useful insights.

• Able to make decisions despite uncertainty with rationality and logic.

• Learning agility and adaptability in a demanding and fast-paced environment

• Fast learner, proactive, action & result oriented, passionate.

• Have an entrepreneurial mindset with resourcefulness and a sustainable outlook.

• Be able to lead team, work well with team and work independently.

• 4+ Years of solid Experience within FMCG industry

• Ability to contribute, influence and work effectively in a cross-functional matrix organization.

• Ability to work with Excel, Pivot, and PowerPoint

• Good written and verbal communication in both Khmer and English

How to Apply:

The Interested candidates are invited to apply online and submit your updated resume to Unilever Careers Site before the closing date of 25 June 2024.

Your application will be reviewed against our requirements and only shortlisted candidates will be contacted.

If you have any questions about your application, please kindly contact our HR team via Recruitment.Cambodia@unilever.com.

For more information about other job opportunities, please follow our channel below:

https://t.me/UnileverCambodia

https://web.facebook.com/UnileverCareersKH

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.