Key Account Manager Click & Collect (H/F)

Key Account Manager Click & Collect (H/F)

Work Location: Rueil-Malmaison, France

Job Type: Full-time

Business language: French

Your Role:

As a Click & Collect Manager, you will be part of a multidisciplinary expert team. Your main missions are:

• Build the customer strategy and roadmap on the Click & Collect channel specifically for Leclerc and Auchan

• Based on channel-specific shoppers' data, build recommendations on each growth pillar (listing, promotion, visibility)

• Carry out diagnostics and performance analysis by category and by retailer dedicated to their Click & Collect channel

• Be responsible for the integration of the click & collect strategy within omnichannel plans: within the category strategic plans (Match Aller) and Retailer Plans (Match Retour) in collaboration with Marketing, Customer Marketing and Customer Development teams.

• Direct contact with the distributors’ click & collect managers: conduct market reviews, innovation reviews, and category meetings with each dedicated contact.

• Actively participate & build recommendations on action plans carried out by the sales force, in line with category objectives and priorities. Be key contact on click & collect sales force for all categories.

• Participate in the commercial activation of our brands on the channel:

• Assortment: definition of the click & collect assortment priorities in collaboration with Brand Building and Customer Marketing teams; build assortment recommendations for each distributor and category

• Promotion: Build the promotional plan ensuring brands and retailers’ objectives are met. Actively participates to the perfect execution of promotional retailers plans.

• Construction of the phased Annual Activation Plan, for each category and each brand

• E-Merchandising: in partnership with the customer, build recommendations to align category growth plans to user experience maximizing onsite potential visibility

• Be responsible for monitoring and tracking of each pillar implementation and perfect execution.

• Performance monitoring: Monthly analysis of results and implementation of corrective actions if necessary.

Skills and Experience

Educational Background/Work History Must Haves:

• Master’s degree from a business school, engineering school or university equivalent.

• You have at least 3 years of experience excluding internship/work-study program ideally spent as an E-Commerce Manager or Category Manager in a FMCG business.

Who we are looking for

• Autonomous and accountable, you feel at ease taking initiatives.

• You benefit from strong analytical skills.

• You know how to work in a team with multiple interlocutors.

• You show curiosity about your work environment (innovations, market trends, etc.) and online channel.

• You have a strong resilient mindset.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.