Sales and CRM Analyst

Location: Poznań, with hybrid work dynamic (2 days in the office).

JOB PURPOSE

The Sales & CRM Analyst plays a critical role in enabling the success of the sales organization by ensuring the effective use, management, and continuous improvement of our CRM platform, as well as keeping constant communication and close collaboration with sales representatives. Beyond maintaining systems, this role is focused on evolving tools and streamlining processes that empower the sales team to focus on client engagement and growth. You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

· Act as the primary owner of the CRM system, ensuring accurate, complete, and up-to-date data.

· Maintain constant communication with sales representatives, providing ongoing support, training, and guidance.

· Prepare sales reports and analyses in Excel and Power BI to support ad-hoc analyses and decision-making.

· Develop data reporting and analysis tools for the Sales Team

· Be responsible for data quality in systems and reports

REQUIRED QUALIFICATIONS

· High proficiency in Excel (Pivot, VLOUKUP) and PowerQuery.

· Experience with Microsoft Power BI.

· Analytical and structured approach to problem-solving.

· Ability to translate technical data into stakeholders-relevant language.

· Strong communication and collaboration abilities.

· Very good organization of work.

· Proficiency in English, both written and spoken.

PREFERRED QUALIFICATIONS

· University degree, preferably in a technical, financial or mathematical field.

· Experience with CRM systems (Salesforce)

· Experience working with large data sets and multiple data sources

WHAT WE OFFER

• Hybrid work and flexibility.

• Opportunities for the development and improvement of qualifications.

• Sharing the cost of professional training & courses.

• Benefits: life insurance, private medical care, pension fund, sharing the cost of sports activities, Benefits System – Cafeteria and many others.

• Extra days off to take care of yourself and others.

• Unilever store - Our products at attractive prices.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.