1 UL PMO Delivery Lead

ABOUT UNILEVER 

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.   

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future

About Global Marketing Services (GMS)
Global Marketing Services (GMS) is a dynamic, collaborative team that partners with Unilever’s brand teams across the globe to deliver high-impact marketing services. Our mission is to drive speed, consistency, and operational excellence at scale, empowering brands to connect with consumers more effectively. 

 GMS brings together deep expertise across several key domains: 

• Artwork Excellence: Our specialists lead the creation of mechanical artworks for both physical and digital packs, ensuring flawless execution and seamless collaboration. 

• UARM (Unilever Artwork & Records Management): The custodians of Unilever’s corporate memory, UARM protects trademarks and records, offering brand teams historical insights and safeguarding intellectual property. 

• Consumer Engagement Centres (CEC): These frontline teams engage directly with consumers across digital and traditional channels, responding to queries and feedback with empathy and precision. 

• Innovation Project Management Office (PMO): A team of expert project managers accelerating innovation speed to market across Unilever’s Business Groups, Business Units and 1 UL 

• Marketing Digital Solutions: Designers and architects of scalable marketing technology platforms, like Asset Bank, which houses over 2 million advertising assets. 

Job Title: 1 UL PMO Delivery Lead

About the Role:

This role is part of Innovation Project Management team, responsible for the delivery of effective integrated project management support across all markets and categories in 1 UL, supporting Innovation PMO Director with planning team workload and capacity, driving PMO OKRs and improving projects OTIF. Accountable for a 1 UL LT reporting (OTIF, projects RAG status, benchmarking and lessons learned).

Position Responsibilities (Expected Work)

• Effective Project Management support for 1 UL projects, delivered by UL Partner (Capgemini).

• Overseeing 1 UL Innovation PMO Operation – work with Senior Stakeholders across all categories within NA to understand strategic priorities, goals and objectives within the categories.  Attendance to LT’s as required to provide ongoing visibility of PMO offering, project pipeline and upcoming capacity.
• Innovation PMO Centre of Excellence, PMO design - Define and land service offerings that support Innovation PMO in being a Centre of Excellence. Lead key workstreams of the Innovation PMO Roadmap that enhance offerings from PMO.  Be an active and integral part of the Innovation PMO Centre of Excellence.
• Drive Best in Class Reporting & Quality Data – Utilise available tools and systems to drive accurate and timely reporting for supported projects portfolio , both internally to support in running the operation and externally to key stakeholders.  Utilise and promote Phoenix across the division, supporting with and cascading information on system updates and improvements.   Overall responsibility for driving division innovation speed improvement and delivery, through adoption of standard tools, project management discipline and Risk analysis. Develop and drive Portfolio Management process and corresponding reporting.
• Define and Land Process Enhancements & Improvements – Process improvement of the PMO offering. Develop and drive new capabilities and methodologies to enable timely and fast delivery of complex innovation projects. 
• Be a representative and advocate of the Innovation PMO team at various forums

 Geographical scope

This position will be supporting 1 UL markets, engaging with key stakeholders across all categories. 

Key Skills & Capabilities: 

• Strong NPD and innovation process knowledge
• Proven knowledge and experience of project delivery within fast paced business.
• Proven experience in managing innovation and development projects to achieve successful project outcomes
• Project Management: External certification (e.g. APM, PMI, Prince2)
• Strong experience and skilled in MS Project
• Strong relationship building and interpersonal skills
• Effective communicator at all levels, with the ability to impact and influence.
• Able to demonstrate good capability in problem solving, decision making and making sound judgement in time pressured situations
• Ability to hold teams accountable for delivering against OKRs
• Ability to think strategically to support the development of the Innovation PMO team
• Experience in managing and mitigating risks and issues
• Professional and positive approach – a can do attitude with a willingness to go the extra mile when required.  Dynamic, self-motivated and self-sufficient.
• Ability to cope with pressure and ability to flex and adapt ways of working to suit the environment
• Experienced in leading/working with virtual teams and driving performance across diverse mixture of cultures. ​ 

Experience and Qualifications required:

• Project management certification

• A solid understanding of innovation / NPD Processes is essential (min 5 years of relevant experience)
• Innovation PMO experience (min 3 years)

Key Interfaces:

• 1 UL LT
• 1 UL Brand /SC/R&D Leads
• Capgemini Operational (Partners)
• Innovation PMO Team

• Global Product teams​ (GMS teams)

• Procurement, HR and Finance Business (as applicable)​ 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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