Customer Business Manager - Costco B&W

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

Are you looking for an opportunity to drive significant impact in one of the most strategic areas of Unilever? Warehouse Club is a unique channel, and one of the few Brick & Mortar channels that is projected to grow significantly over the next 5 years.

JOB PURPOSE
The Customer Business Manager is directly responsible for driving partnership with Costco merchants and collaborating with cross-functional partners internally to grow Unilever’s beauty and wellbeing (hair and skin care) business with Costco.

The purpose is to deliver sustainable and competitive growth by developing and optimizing assortment, driving return on investment as it relates to promotion and demand creation, partnering with supply chain to deliver on-time and in-full and leveraging insights to build for the future.

KEY RESPONSIBILITIES

• Build and execute joint business plans with Costco
• Relationship management and influence, both with Costco and internal partners
• Own the relationship with category buyers at Costco
• Act as the primary liaison on all business issues both internal and external
• Work closely cross functional teams; Marketing, Shopper Marketing, Category Management and Strategy, Supply Chain, Insights, etc.
• Drive trade investment effectiveness and efficiency; partner with shopper marketing to do the same
• Drive insights to action, delivering key insights to business partners, while leveraging data to optimize how we go to market with Costco.
• Understand external environment – competitive environment at Costco, along with what’s happening across club and nationally that could impact the business.
• Champion and drive strategic selling initiatives for Unilever with Sam’s Club

REQUIRED QUALIFICATIONS

• Bachelor’s Degree required
• 5+ years experience in CPG or Retail Industry
• A self starter, who takes ownership of their business
• Analytical expertise, ability to see trends and develop recommendations from data (i.e., Circana, Nielsen, Numerator)
• Skilled written and verbal communicator
• Ability to manage ambiguity and complex situations
• Ability to build strong relationships and influence others
• Willing and able to travel ~15% of the time (est. 4-6 trips per year)

PREFERRED QUALIFICATIONS

• Club experience, working with Costco, Sam’s Club or BJ’s
• Net Revenue Management or experience in creating assortment to meet financial requirements for CPG and retailer.
• Passion for Wellness and beauty categories

Pay: The pay range for this position is $103,000 to $154,400. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. 

Bonus: This position is bonus eligible. 

Long-Term Incentive (LTI): This position is LTI eligible. 

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance 

(including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. 

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At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.

For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

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