Quality Lab Lead

JOB PURPOSE

The job holder will be responsible for Supply & System Quality, which includes Quality Control for all inbound materials (Raw and Packaging) and supplier improvement programs as well as all Ex-factory quality operations (WHs/ 3Ps). You will lead the Hygiene, HACCP Study, Factory Cleaning, Integrated Management System and External Audits. To carry out Quality Health checks, factory internal audits, document management, QA and Process Lab Improvements, Laboratory Procedure Creations, Bulk, Raw Materials, Packaging Materials, Finished Goods trials, regulatory compliance, lab instrument calibrations, process operators and analysts test evaluations and develop processes and end-line operations in the factory. You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

Operational Quality Assurance:

To lead the Quality Laboratory ensuring that all finished goods, bulk, raw and packaging materials are properly sampled, analyzed, recorded, cleared, and complying with the Unilever specifications before releasing the shopfloor. To strengthen and improve quality sampling, inspection and testing procedures and resources to avoid any line failures / efficiency losses due to material defective quality. To ensure & facilitate warehouses in providing awareness and effective monitoring and controls while handling, transporting, and storing Raw & Packaging materials within and outside factory premises To develop suppliers in controlling all inbound non-conformances related to raw & packaging materials and lead quality improvement projects with the suppliers from the factory. To ensure that all Quality and Process Lab Instruments are calibrated and monitored providing better analysis of the materials. To ensure proper product non-conformances management in the factory by blocking physically and in system and proper investigation and preventive action implementation. To support in developing analytical methods for any new product, raw and packaging materials introduced to factory along with laboratory instruments. To coordinate with Complaint & rework management, export and/or Promo activities as per unilever Quality requirements. To represent Quality in all capability trials with R&D and Production within factory related to product, raw and packaging materials. To attend innovation meetings and other forums for all BUL related product categories. To represent Quality in the absence of QA Manager as per assigned authority.

Quality Systems:

To ensure implementation and proper compliance validation of Quality Management System (ISO 9001), HACCP, Consumer Safety, Cleaning, GMP System (ISO 22716), SASO and SFDA requirements across all key functions in the factory. To build and sustain quality reporting system and ensure that data is thoroughly analyzed before sharing externally.

UMS Support:

To always ensure and maintain 5S condition in the department (including own workplace) and carry out 5S inspections for quality and process laboratories. To facilitate UMS activities with QM members coordinating with PEs and Technical teams to ensure implementation of Quality Maintenance on Laboratory & Making Operations to eliminate defects. To participate and engage with the team in generating OPLs and KAIZENS for Quality Pillar.

People and Management:

To provide necessary trainings (on-job and classroom sessions) on areas of Quality, HACCP, GMP, MSDS, and QMS. To develop the team on inspections, analysis, decision making, reporting, communication, quality, and consumer understanding etc. to enhance their knowledge and skills. To uplift quality engagement of the employees within factory and work closely with PEs and Operators to develop Quality Culture and consumer mindset

To maintain highest quality standards, ensure safe working practice and care for environment through total compliance with the guidelines and targets set in Health, Safety & Environment, Quality and Consumer Safety, UMS and Customer Service on BUL Factory.

REQUIRED QUALIFICATIONS

Graduate of Chemical Engineering, Chemistry, Biochemistry.

Minimum 2-year supervisory experience / Working knowledge in Manufacturing of FMCG with background in Quality or Analytical Laboratory as an added advantage.

Must have a logical and methodical approach on work and fluent in spoken and written Arabic and English. He must have good knowledge of QMS, GMP, HACCP as well as good analytical skills along with computer understanding.

Team player, good in communication, ability to provide training, have a logical and methodical approach to his work

PREFERRED QUALIFICATIONS

Standards of Leadership:

Purpose & Service

Personal Mastery

Agility

Business Acumen

Talent Catalyst

Consumer Love

Passion for High Performance

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.