Key Account Manager - NSW/ACT
New South Wales, Australia
- Job ID:
- R-1183139
- Date posted:
- 06/18/2026
- Job Type:
- Full time
- Job Category:
- Customer Development
Job Details
JOB TITLE: KEY ACCOUNT MANAGER - NSW AND ACT
LOCATION: SYDNEY, AUSTRALIA
ABOUTFOOD SOLUTIONS (UFS)
Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOINUFS
Unilever Food Solutions (UFS) is thethe 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over76 countries, generating~€3 Billion in Turnover, and employing~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is tofree them to love what they do.
We atUFShave a bold and clear ambition and strategy in place toreach €5bn by 2030with accretive profitability, by being the best solution provider to our5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence andresilient performance in the past few years. We alsostrive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.
We have a culture of caring deeply not just for our business but also for our people. We foster anentrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thriveconsistently helps us lead in employee engagement, withUnivoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.
Here, you will continuously learn, unlearn, and relearn,challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles.If you're dreaming of contributing to Unilever’s 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!
BUSINESS CONTEXT AND MAIN PURPOSE OF THE JOB
Develop and grow National/Key Accounts in line with Unilever Food solutions financial and product growth plans.
Manage current relationships to Retain and Grow via penetration of more SKU’s and increased usage.
Profile and develop new business opportunities with chain operators in targeted channels CPU’s, aged care, caterers, pubs & clubs and cafes.
MAIN ACCOUNTABILITIES
Effective Planning of CTM (Chain Targeting Model) and W&R (Win & Retain) Plans.
Develop, agree and implementing business development strategies, regular client business reviews, price negotiations and overall account management.
Effectively manage Local/National Account trading terms and monitor growth plans.
Develop and co-ordinate product promotional initiatives to grow Local/National Account business.
Where appropriate, develop and manage customised solutions and concepts.
Ensure all the management reports for measuring and reporting business performance are integrated, accurate, reliable and on time.
Provide financial and non-financial information to facilitate timely and accurate decisions making on business operations.
Undertake necessary activity with customers and distributors including trade shows, demonstrations, product launch events etc.
KEY INTERFACES
Internal – works closely with internal business teams on customer solutions; including chef development manager, marketing and R&D. Close link to sales team to ensure effective and efficient implementation of Local/National Account activity
External – customers, suppliers etc, particularly active members in the local foods/foodservice industry.
CRITICAL SUCCESS FACTORS FOR THE JOB
Key Skills
Passion for Growth – to demonstrate vision to reach outstanding growth levels, results driven.
Break through thinking – Apply insight and trends for business development.
Leadership and team commitment – to demonstrate high effectiveness in team leadership.
Develop self and others – Strong interpersonal skills.
Seizing the future – Take decisive action to create business improvements.
Strong written and oral communication skills
Moderate – Advanced Microsoft Office Skills
Analysing and Interpreting data
Data Driven Decision Making – use data to direct thinking and action.
Relevant Experiences
Trade qualification or University graduate preferably
5-7 years’ experience in sales, preferably as Key/National Account Manager
Broad knowledge in foodservice and catering business
WHAT AWAITS YOU AT UNILEVER?
The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment thattruly caresabout your wellbeing, values what you do and celebrates your success.
This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will alsobenefitfrom amazing discounts on external company products,attractiveemployee referral reward program amongst other benefits.
This isa great opportunityto work within an iconic and global organization. We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.
Make nomistakewe expect a lot from our people as they do of us. So, if you can rise to the challenge,don'twaste any time - apply now!
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you requireadditionalinformation or reasonable adjustments to allow you to present your best self during this process, please contact anz.talent@unilever.com.
Unilever is an organization committed to equity,inclusionand diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.
This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities. Interested in learning more, check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.
At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! We encourage you toadviseus at the time of your application if you require any reasonable adjustment so that we can support you through your recruitmentjourney.
Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.
This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities.
At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.
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