PURPOSE OF THE ROLE
This role deploys and supports UniOps products into focus markets, as prioritised by BG-BU CDIOs. Lands UniOps enabled outcomes on time and within budget, ensuring integration and embedment in the focus market for growth, savings, and operational effectiveness.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
- Drives Business deployment in the focus market for UniOps, especially focused on landing products prioritised by CDIOs that are common across BUs
- Leads the planning, execution, and management of digital, data, and ai product deployment.
- Collaborates with stakeholders to define scope, goals, plans and timelines
- Ensures the successful integration of digital technologies into existing systems and processes.
- Supports local stakeholder engagement and feedback prioritisation across domains, advocating for user centricity and continuous improvement
- Manages requirements and validation including: local data, systems integration, cross-product integration
- Accountable for business sign-off and validation
- Supports focus market change assessment & change management (including process change) for focus country and BU-specific priorities
- Front line issue management across UniOps products landing in the country
Necessary Experience & Qualifications
- In-market engagement/partnering experience of UniOps capabilities across BU’s/marketing teams
- Technology deployment/run leadership experience
- Experience of managing the deployment and adoption of Unilever’s digital platforms
- Experience in working with UniOps central product teams
- Experience in working with the UniOps service delivery, incident management processes
- Experience with the UniOps Cyber and Enterprise Architecture processes
- Knowledge of Unilever AI processes and capabilities
- Value/benefit generation and Change Management experience
- Experience with and a track record of working highly effectively in matrix organizations/environments with multiple teams/individuals is very important
- Very strong communication, collaboration and interpersonal skills, with the proven ability to communicate effectively at all levels
SKILLS
- Digital acumen – experience with digital technologies – including AI, Automation and Tech
- Business acumen
- Strong influencing and stakeholder management skills
- Program / plan management to ensure delivery of outcomes
- Excellent communication, collaboration and interpersonal skills
- Execution excellence
- Ability to troubleshoot and resolve technical issues
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