dCom Channel Development Manager

Job Title: dCom Channel Development Manager

Work Location: Unilever Thailand HQ (Bangkok)

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Main Responsibilities

The eCommerce Customer Development team is dedicated to delivering sales growth of Unilever products and maximizing brand communication opportunities through online grocery websites. It sits within the Customer Development Structure and has strong links to Unilever trading and marketing teams. eCommerce is a strategic channel which is targeted to drive double digit growth. 

Main Job Purpose

To support the eCommerce Team in organization and delivery of key initiatives on behalf of the GTM team in Thailand Support & drive business with delivery of activities onto online platforms. Champion the Perfect Store Online Development To work with the Search agency on optimizing Unilever’s eCommerce opportunities within retailer and outside (e.g. Google) Educate & train the GTM team on the latest developments in Ecommerce ensuring full roll out of all global Ecommerce programs 

Key Accountabilities:

• Build, manage and develop eCommerce strategy and lead JBP commitment with key customers to achieve Unilever's business objectives both current and new platforms/channels 
• Build, manage and develop offline CVS strategy and lead JBP commitment with key customers to achieve Unilever's business objectives both current and new platforms/channels 
• Visualize and strategize promotions and campaigns to improve awareness and drive sale in eCommerce / Omnichannel and offline channel 
• Manage all online/offline activities including campaign and product launch in relation to traffic acquisition, sales and conversion. 
• Create business plan and drive weekly/monthly/quarterly reviews of performance against targets 
• Lead and develop digital media strategy plan with internal marketing teams to achieve aligned KPI and goals for each eCommerce partners. 
• Define and collaborate clear plan with cross functions: Marketing, Media Performance and other related functions to ensure all campaign and executions are the best to the customers 
• Own and manage P/L  

Key Competencies & Skills:

• Minimum 2 to 5 years’ experience in eCommerce industry 
• Bachelor’s degree in digital marketing, Business or Business Administration 
•  Knowledge of implementing digital marketing concepts such as social media, display, platform campaign and affiliate channels. 
• Excellent understanding of UX, web design, customer flow and campaign analysis. 
• Understanding of consumer behaviors and industry trends. 

Leadership:

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Note: Unilever embraces diversity and encourages applicates from all walks of life! We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.