Job Title: Consumer Science Communicator
Business Function: Research & Development
Location: Port Sunlight Research Lab
JOB PURPOSE
Are you passionate about beauty, science and storytelling? Whether you're new to the industry or looking for your next challenge, this role offers a unique chance to shape how consumers experience our products.
Beauty & Wellbeing (B&W) is a key Unilever business group, home to iconic hair care brands including Dove, TRESemmé, Nexxus and Sunsilk. We’re all about creating consumer desire through standout science and superior product experiences.R&D is at the heart of the global innovations that delight our consumers and set us apart from competitors.
B&W consumers represent the greatest breadth in Unilever’s portfolio, spanning a vast diversity of ethnicities, life stages, lifestyles and purchasing power. Insights and inspiration flow across markets, opening-up endless opportunities for product innovations.
The Consumer Technical Insight& Claims (CTI) Team sits at the intersection of product development and brands. Our mission?Todeliver potent consumer insightsthat shape products which genuinely meet consumer needs and to develop superior claims thatspark product desire.
RESPONSIBILITIES
This is an exciting opportunity to join the passionate andforward-thinking CTI team, where consumers & science meet creative communication for our leading beauty brands. The role will challenge you to:
Start and end with the consumer:Create and use powerful consumer insights to shape product ideas, claims and demos that feel relevant and inspiring to real people.
Bring insights to life:Translatecomplex science into simple, inspiring product stories. Whether through hands-on demos, creative visuals, or compelling communications, make the science that powers our products desirable and easy to understand.
Champion integrity:Ensure claims and communications are always grounded in robust scientific evidence.Uphold the highest standards in consumer-ethics and data management.
Work at pace across R&D and The World: Translate project briefs into robust consumer research programmes or claims strategies, in partnership with global teams.
Think digital & social-first: Help us bring science to life through platforms like Instagram and TikTok, making our innovations resonate with today’s beauty consumers.
Craft research briefs: Coordinate consumer learning programmes, working closely with internal functions and third parties to unlock fresh insights.
Collaborate with a diverse range of co-creators: Work with beauty influencers, editors and consumers to co-create compelling product stories and shape claims that resonate in the market.This includes engaging in workshops, ideation sessions, and collaborative activities to make technical communications authentic, relevant, and inspiring.
Drive continuous improvement: Take the initiative to boost CTI & Claims tools, sharing and developing expertise and best practices across our community.
ALL ABOUT YOU
Read more about our person specification below, if you don’t meet every single requirement but are excited about this role, we encourage you to apply. We value passion and potential!
You are curious, consumer-obsessed and passionate about shaping impactful beauty innovations with a truly global and driven team.
You demonstrate strong project management, problem-solving, total integrity and sound judgement in intelligent risk-taking.
You’re a natural communicator, building and maintaining authentic relationships, able to be both persuasive and assertive.
You have a talent for understanding and simplifying beauty science to bridge the gap between marketing and R&D, making our technologies accessible and exciting.
You are comfortable working in a lab environment, with a hands-on approach to creating and delivering product demos that bring claims to life for both internal and external audiences.
You are creative, fluent in social media apps such as Instagram and TikTok and have a keen interest in creating social-style content.
You can translate beauty market trends and consumer insights into new product opportunities, enabled by your passion & engagement with the beauty category landscape.
You are constantly curious about the possibilities that digital tools such as AI, LLMs, agentic approaches offer to the future of serving our consumers with ever greater volume, velocity and variety of content.
You love taking initiative and ownership, always looking for ways to improve how teams work.
Preferably, you hold a degree in a physical or social science (chemistry background a plus).
You have experience in consumer research, product design, or a technical marketing role and are enthusiastic to learn even more about consumers and the beauty domain.
NOTES
What We Offer
Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.
Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.
Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever.
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