Quality Technician

Job Title: Quality Technician

Location: Gloucester Factory

JOB PURPOSE

To drive standards in production by addressing, escalating, and following up with non-conformances. Coaching operators and shift leaders in quality standards and holding staff accountable. To have continuous awareness of the quality issues affecting production on shift, from raw materials through to cold storage, and to liaise with Shift Leaders and QA Department personnel to prevent the manufacture of non-conforming products.

KPIs: Quality Culture, Quality Assurance and Analysis, CCPMU, D-Incidents, Waste

RESPONSIBILITIES

• Routine line inspections in their bays to carry out documentation checks.
• Verifications of quality methods such as metal detection tests.
• Performing a product quality check to ensure products are of an acceptable quality per line and meet specifications.
• Conducting engagement quality sessions with operators based on quality standards and procedures.
• Attending Quality and Operation Meetings providing valuable feedback on quality standards
• Collect product samples according to requirements (retention samples/lab)
• First contact during quality incidents on production line, part of incident investigations, assistance in raising quality non-conformity/defects in designated quality system. Coaching operators on the correct quality processes and standards.
• Food safety, foreign matter, and hygiene inspections
• Processing plant quality checks inspections​.
• Bringing technical expertise and capacity for applying quality techniques to understand quality issues and to implement improvements.    
• Implementing changes to deliver compliance to standards or to drive improved quality performance.

ALL ABOUT YOU

• Relevant experience in Quality Assurance and food safety, preferably from FMCG
• Food Safety Level 3
• Good understanding on HACCP Principles - Level 2
• Dynamic individual who is prepared to take responsibility for line issues leading to resolutions.
• Energy – The ability to create and maintain a high level of appropriately directed activity, capacity to work hard, drive and stamina.
• Commitment-Belief in own job and its value to the organisation, makes extra effort for the Company.
• Good communication skills – verbal and written.
• Decisiveness –does not jump to conclusions and seeks a variety of solutions, analyses for best fit. Able and willing to make decisions.
• Initiative – Actively influencing events rather than passively accepting. Seizes opportunities when they arise and act on them. Originates action.
• Leadership – the ability to motivate people to achieve quality objectives and coach them to improve.
• Logical problem solver
• Continuous improvement mindset
• Ability to look longer term beyond the issues of the day, to spot trends and turn them into making long-term plans.
• Good level of computer literacy
• Confident to hold team members accountable for delivery.

NOTES

About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’ 

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We want to push boundaries, and have the flexibility needed to keep adapting in an ever-changing, more dynamic world. This means giving full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

As part of your hiring journey, we are happy to support requests for reasonable adjustments, to improve your recruitment experience.

To find out more, including more information about our Employee Resource Groups, please click here.

Recruitment Fraud

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money.In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate.

How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down.

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat.

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!