Inbound Logistics Supervisor

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  The main purpose of this role is to manage and oversee all inbound operations for Binzagr Unilever Distribution (BUD), ensuring accurate and timely receiving of stocks from sourcing units into Saudi Arabia. The role secures product availability for the market, leads the reverse logistics and claims management cycle, and drives cost optimization while upholding Unilever’s safety, quality, and compliance standards. The Logistics Inbound Supervisor acts as the key link between 3PL, sourcing units, customer service, finance, and clearance teams to deliver seamless inbound flow and continuous operational improvements.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Manage inbound shipment plans with Primary Logistics and Customer Service to secure stock availability.
• Build and share inbound shipment plans with 3PL, ensuring operational capacity and on-time offloading priorities.
• Track inbound shipments with SUs, Clearance, and 3PL to prevent delays or detention charges.
• Oversee inbound receiving processes, including GR validation on SAP, reconciliation of shortages/damages, and monitoring IDOCs.
• Lead daily operational calls with 3PL, review warehousing activities, and ensure SSHE & Quality compliance.
• Supervise the full reverse logistics and claims management cycle, from market returns to credit note issuance.
• Prepare and present inbound KPIs, scorecards, and daily status updates to leadership.
• Verify brokers’ bills, POD accuracy, and transportation ETA/ATA.
• Drive inbound improvement projects in collaboration with 3PL and cross-functional stakeholders.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field.
• 1–3 years of experience in logistics, supply chain, or inbound operations (FMCG or distribution industry preferred).
• Solid knowledge of inbound logistics processes, and reverse logistics.
• Proficiency in SAP (inbound deliveries, GR, IDOCs) and MS Office (Excel, PowerPoint).
• Experience in managing 3PLs and working with cross-functional teams (finance, customer service, clearance, etc.).

Skills

• Strong analytical and problem-solving ability to handle operational challenges.
• Excellent communication and stakeholder management skills.
• Planning and organizational skills with attention to detail.
• Ability to work under pressure and manage multiple priorities.
• Results-driven mindset with focus on cost reduction, efficiency, and continuous improvement.
• Leadership and team collaboration skills to drive 3PL performance and internal alignment.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.