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Customer Operations Finance Business Partner Hungary, Czech, Romania

Job ID:
Katowice, Silesia
Date posted:
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It is Unilever’s in-house centre of business partnering and operational excellence in the area of finance services, supply chain, customs, procurement, integrated planning and performance delivery. There are 300 people in Katowice Hub.

The modern Katowice Hub office, whose interiors were designed according to the principles of sustainable development, is located in the city centre of Katowice, Poland.
We are working in the hybrid way to use the time spent in the office to influence collaboration and straighten the team spirit, using special designed for this purpose office areas. 


Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are ready to join this journey to be a Finance Partner then this role is just for you!


  • Finance first point of contact for logistic cost for the MCO (Multi-Country Organisation) teams (logistic, finance , Customer operations ) : explain results, coordinates monthly and yearly planning/forecasting process and provides visibility on it, leads deep dives and investigations, participates on local performance review meetings

  • Provides the relevant support for cluster manager on result/forecast processes, projects, ad hoc analysis and financial controls

  • Builds business cases or scenarios to support cost decision making with key focus in saving initiatives (restructuring, changes in logistic network, supporting tenders or price negotiations, truck fill, storage cost modelling, capex proposals)

  • Person is responsible for result analysis and participates and supports forecasting and  budgeting of  logistic cost elements  where relevant

  • Review, discuss and if needed adjusts the analysis of SCFS team in Warehouse / Secondary Transport cost element during month-end and  variance analysis

  • Provides the relevant input for transport finance processes (input for month end, savings, inflation, one offs)

  • Has a basic level of understanding of primary transport and pallet results and forecast

  • Support “local” initiatives in the area logistic cost contracted by MSO -Marketing Sales Organisation (RTM) ensuring a proper level of connection with the local finance communities

  • Provides the relevant input to the central finance team on reports and analysis required by them (e.g. FCST, BP, Variance analysis, Volume input, Commentaries) and ensure MCO alignment to the central processes. 

  • Responsible for logistic restructuring actuals and forecast process where relevant

  • Ensures relevant support on logistic capex control and forecast where relevant

  • He manages budgeting and  LSS recharging process both for Distribution Management Costs and SC Indirects

  • The person is responsible for Supply Chain Overheads finance processes (month end, rebooking, forecasting, analysis)

  • Provides and discusses details of Logistic and SCO forecast with MSO finance 

  • He ensures that both central and local controls are up to standard and that local legal requirements are met in the areas of competence (yearly/cycle stock count, stock in transit)

  • Ensures compliance with IFRS 16 (knowledge of country WH contracts, maintaining/analysing  financial information in various systems)

  • Provide required explanations and input for transfer pricing process

  • Supports external/internal audits with providing the necessary documentation and answers to auditors

  • Provides support in critical  P2P issues for customer operations team

  • Responsible for integration of acquisitions/disposals into logistic finance processes


Experiences & Qualifications

  • Preferred experience is 3-4 years spent in more finance positions including accounting and business partnering


  • Business acumen – rapidly absorbs new information; applies new techniques, technology and procedures;

  • IT & communication skills – excellent level of computer literacy (incl excel & SAP); good communication and presentation skills;

  • Analytical thinking, problem solving attitude – ability to combine multiple and different data point to draw conclusions; apply systematic approach to identify and eliminate root causes; identify problem solution;

  • Motivation and drive – ambitious to hit personal target and standard; act to remove basic blocks to progress without waiting for other to do so;

  • Team working – demonstrate commitment to the team in helping to achieve goals; proactively share best practice, ideas and insights with colleagues


  • You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

  • As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

  • Critical SOL (Standards of Leadership) Behaviors

    • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

    • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

    • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

    • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

    • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 


  • Hybrid work and flexibility

  • Annual Bonus

  • Opportunities for the development and improvement of qualifications

  • Sharing the cost of professional training & courses

  • Benefits: life insurance, private medical care, pension fund, sharing the cost of sports activities, Benefits System – Cafeteria and many others

  • Extra days off to take care of yourself and others

  • Unilever store - Our products at attractive prices

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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