Demand Creation Specialist (Technical Chef) - Southern Region

Job Title: Demand Creation Specialist (Technical Chef) - Southern Region
Location: Johor, West Malaysia

About the role/brand

Unilever Food Solutions (UFS) is the €2.5bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators across 22 Multi Country Organizations (MCOs) in 67 countries.  We are Chefs Supporting Chefs, #stronger together as one team with one goal, supporting each other and our customers to thrive and grow.

We are proud to be part of Unilever, a truly global business, known for great purposeful brands and a vision to make sustainable living commonplace. As the dedicated foodservices business of Unilever, we lead the B2B industry in providing professional high-quality food ingredients, value-adding services and expert culinary support. We operate in over 70 countries.

We outgrow our competition thanks to our powerful purposeful brands such as UFS, Knorr, Hellmann’s and The Vegetarian Butcher and talented entrepreneurial people. We spearhead digital innovation, guided by data-driven trends and insights, to build perfect experiences for our customers.

Unilever Food Solutions is an inspiring global company made up of talented, diverse professionals who are truly passionate about the people we serve and provide the expertise to meet their needs. In this positive and open culture of ‘Support, Inspire and Progress’, we empower our people to make a 'bigger difference' at every level in the organization.

And it’s an exciting time to join Unilever Food Solutions (UFS)!

Who You Are and What You’ll Do

We are looking for a Demand Creation Specialist (Technical Chef) who has entrepreneur mindset and able to spot on the business opportunity which are generally within a defined geography, to create and sustain demand to maximize business growth.

Our ideal candidate shall combine both Chefmanship knowledge and strong customer engagement skills with solid selling essentials skills, a passion for food and a well-developed sense of purpose. Through this, he/she will be able to contribute to our overall growth, bring efficiency and future proof the business.

Team Structure:

• Reporting to: Executive Chef

• Indirect reports: Region’s Distributor Account Manager
  

Your Role/Key Responsibilities:

Key Deliverables

• Conduct engaging and informative product demonstrations, inspire customers and internal teams with creative applications of Unilever Food Solutions' products.

• Execute Chefmanship training program, developing product knowledge and application skills across stakeholders (Customer Development Team, Sales Representative and Merchandisers)

• Collaborate with chefs and foodservice operators to develop and optimize menus that showcase Unilever Food Solutions' products. Ensure that menus are profitable, on-trend, and deliver exceptional taste experiences.

• Works closely with Distributor Account Manager by contributing Chefs’ expertise & knowledge, include Operator insights and Diner’s trend.

• Build and maintain strong relationships with key customers, chefs, and foodservice operators. Provide culinary expertise and support to drive customer satisfaction, loyalty, and business growth.

• Increase offline and online visibility of the Unilever Food Solutions and chef team brand within the industry and among our target customers via different touch point.

• Grow tandemly with region’s assigned area on the business target, include SKU portfolio performance and penetration.

Key Stakeholders:

Internal: Chef Team, Region Customer Development teams, Country Channel Marketing team, other support functions e.g., R&D, Supply Chain, Quality Assurance.

External: Distributors, Sales Representative, Merchandisers, Operators (Purchasing, Marketing, R&D, Supply Chain, Operations, Quality Assurance).

Travel:

50-70% of the time for travelling.

What You’ll Need To Succeed

• Diploma or Degree in Culinary Arts or equivalent

• Minimum 2-3 years of experience as a chef.

• Proficiency in standard computer skills, including MS programs and familiarity with social media platforms.

• Excellent verbal and written communication skills, both in group settings and one-on-one interactions.

• Demonstrated ability to thrive in a fast-paced working environment and effectively manage multiple projects with tight deadlines.

• Must possess strong organizational, systematic, and collaborative skills.

• Excellent communication and interpersonal skills, with the ability to interact positively and professionally with all employees, co-workers, and customers.

• Willingness to travel as required.

The Hidden Gem in you

• Strong communication and negotiation skills.

• Pro-active, Business orientated, focused and problem solver.

• Proven track record of managing multiple stakeholders, customers and distributors, and delivering operational excellence.

• Passion for Growth: to demonstrate “Can-Do “attitude and leadership to reach outstanding growth levels.

• Change Catalyst: To initiate and drive necessary changes.

How to Apply: 

Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.

For Internal only: Please apply online and add your PDPs and Talent Profile. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application. By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

About Unilever: 

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes: use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, many Malaysian households use our products to feel good, look good and get more out of life-giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you will be surrounded by inspiring leaders and supportive peers. Among them, you will channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we will work to help you become a better you.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.