Intern Customer Strategy Planning

Job Title: Intern Customer Strategy Planning

Location: Malaysia

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Customer Strategy & Planning

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.

Unilever is one of the world’s leading suppliers of Home and Personal Care, Beauty and Wellbeing, Ice-Cream and Nutrition products with sales in more than 190 countries. Starting your internship at Unilever, you will have an opportunity to work on real challenging projects, and experience best-in-class training and development opportunities.

Trade Marketing at Unilever, is known as Customer Strategy and Planning (CSP) is part of the key business function that aims to increase demand with supply chain partners such as wholesalers, retailers, or at the distributor level. Most importantly, it also involves key customer business planning. As a wider marketing discipline, you need to keep your brand relevant in the market through outstanding trade visibility. By working with the world’s most well-known brands, you will manage the essential elements of the marketing mix by enrolling into our top-notch marketing program. You'll be part of a cross-functional team and partner with internal key stakeholders such as sales, marketing and supply chain team, this will includes external supply agencies to realize a real-time marketing campaign.

Throughout your internship, you'll acquire valuable industrial experience within a dynamic multinational corporation. What’s great, you'll have the opportunity to learn from a highly motivated team of peers, inspirational line managers, and senior leaders who will guide you in developing your skills and competencies for personal growth. It's a challenging yet rewarding experience.

This internship will help in your professional development, foster leadership skills, and enhance your ability to handle multiple stakeholders across various functions and manage multiple brands within a category.

If you are interested in kick-starting your career in Trade Marketing and getting a closer look at how our company approaches the areas with Sales & Growth Strategizing, Pricing & Promotion Planning and Effective Campaign Execution, we’d like to meet you.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• To ensure smooth executions across channel and customer by constant tracking the progress of each project.

• Support existing CSP managers on day-to-day tasks and follow through the details and communication with other parties.

• Sharing and contributing to the ideation and activity planning for key marketing campaigns.

WHAT YOU NEED TO SUCCEED

• To complete all assigned activities successfully as per planned.

• Follow up constantly to ensure timely execution.

• Able to effectively assist CSP managers in order to create a better trade plan and execution to drive higher growth rate to total Ice Cream business.

• After program completion, the intern should obtain a better understanding on Business Acumen, develop coordination skill and and problem-solving skill.

Experiences & Qualifications

• Bachelor's Degree in any field and have a strong career interest in Trade Marketing and Fast-Moving Consumers Goods.

• Able to commit for at least 4 to 6 months.

• Early graduates who are looking for internship experiences.

Skills

• You are equipped with creative, analytical skills and a solution-oriented mindset, and show the ability to drive innovation and brand growth.

• You are proficient knowledge in Microsoft Office Applications (Word and Excel), particularly Excel working knowledge of formulas and Pivot Table function.

• You have proven project management skills and show initiative and flexibility to handle multiple priorities under pressure.

• You have good organization skills and detail-oriented and able to work independently under minimum supervision.

• You have excellent communication skills - both verbal and written.

• You demonstrate strong stakeholder management skills - able to engage with many stakeholders in an organized manner.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors

  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.