Assistant Manager Workplace Experience & Operations 

Looking for Your Dream Job? Join The Magnum Ice Cream Company!

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company.​ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.​ Because we know, life tastes better with ice cream.​

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers.​ Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.​  

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.  We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.  

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.  

We dream big but keep things simple to act fast.​ 

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! 

JOB PURPOSE

This role is responsible for leading the Workplace Services strategy and execution and be accountable for the day-to-day delivery of Workplace Services in line with established service levels and service line strategy. The services scope of this role includes primarily Facilities Management and in house FM Contractor management (both soft and technical services but excluding technical services inside the production areas of our Sourcing Unit (SC). The services scope will also include some activities across the other Workplace Services areas (Real Estate, Travel & Fleet, Project and Agile Working). 

KEY RESPONSIBILITIES:

• Be accountable for day-to-day service delivery in line with established service levels, whether provided by a third party or in house by Unilever. 

• Lead Regional Workplace services and service delivery with the help of a team of 2 people 

• Manage day to day operations and several service providers for facility management, cleaning services, and fleet/pick up services. 

• Partnering with business leaders in providing the best workplace experiences and operations  

• Set up the strategy for all in-house FM contractors and services provider and monitor their service delivery level. 

• Align safety operations with the safety team to ensure smooth execution  

• Ensuring all company governance and controls in all Workplace related processes.  

• Budget owner for the regional budget in line with the business needs 

• Negotiating all cost structure with in-house contractor and services provider and aligning with procurement for crafting the business agreement in yearly basis 

• Driving workplace related change initiatives through communication with employees  

• Facilitate regular performance reviews with service providers and/or insourced operations teams with geography leadership teams, holding both the supplier(s) and the client accountable for their part in successful delivery. 

• Build and maintain positive working relationship with service providers and other key stakeholders. 

• Support to manage all international visitors and their visa process.  

WHAT YOU NEED TO SUCCEED:  

SKILLS:

• Stakeholder management of third-party service providers 

• Managing insourced operations team. 

• Engagement with key senior level stakeholders along with proven ability to influence and manage relationships with those stakeholders. 

• Project Management 

• Change Management 

• Cost Control and Budgeting 

• Strong communicator proven with fluent oral and written communication skills  

EXPERIENCES & QUALIFICATIONS:

• Min 4 years’ experience working in General Affair, Facility management, and/or relevant industry/experiences, preferably in FMCG/Manufacturing. 

• Led capability initiatives to create and lead internal & external team (in house contractor and services provider) 

LEADERSHIP: 

WHAT YOU CAN EXPECT:

• A unique mix of global scale & start-up spirit—€8.3bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up. ​

• Career without limits—42 markets, international opportunities, and fast tracked growth. ​

• A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact.​

• A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments.

We are looking for bold, driven individuals who thrive in a fast-paced, dynamic environment and share our approach to growth, collaboration, and innovation. Here’s what defines success in our organization:

Focus on Growth – Embracing new challenges, seeking opportunities to innovate, and continuously looking for ways to expand and improve. Whether it’s scaling markets, evolving roles, or leading teams, we value those who see possibilities and take initiative.

Speed & Simplicity – Working efficiently, adapting quickly, and simplifying processes by leveraging technology to drive better outcomes. With ethical decision-making as the backbone to this, we drive agility and stay focused.

Winning with Fun – Collaborating, integrating seamlessly with a founder/owner mindset, keeping what’s best for the company at the heart of all that is done. We build diverse, inclusive, and winning teams that drive our business.

Bold Innovations – Experimenting with fresh ideas and innovative thinking that shape our industry, through product development, process improvements, and customer experiences. Being obsessed with the consumer, we embrace change to drive growth.

Care & Challenge – Fostering an open, transparent environment where team members can grow, share feedback openly, holding themselves and each other to high standards while maintaining a strong sense of support and camaraderie.

Expertise in our category – A deep understanding of our industry, customers, and market trends enabling us to stay ahead and turn challenges into opportunities. Curiosity, insight, and a willingness to learn and lead enables us to remain market makers.

If these qualities resonate with you, we’d love to connect and explore how you can be part of our team.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.