Project Management Office (PMO) Specialist– Ice Cream Modern Trade (MT)

Project Management Office (PMO) Specialist– Ice Cream Modern Trade (MT)

Context & Main Purpose of Job

In charge of customer group’ Total Promotions, Merchandising, and Operations Customer Plan Operation: Drive customer growth thru effective execution of trade execution plans Team Coordination: Drive customer-centric discussions between external and internal teams to identify customer specific requirements, issues and operational efficiencies to deliver desired results Perfect Store: Excellence in in-store execution and delivery of Perfect store targets for the respective customers

Key Responsibilities / Focus Areas

Customer Group Trade Execution Plan (TEP)

• Works within customer management teams and leads consolidation, download and execution plan of TEP to drive growth for the customer group.
• Work with cross-functional teams to plan and execute efficiently the trade tactics for the customer group and managed chain specific operational requirements
• Coordinate and monitoring of Trade Execution Plan (NAU/CAU Tracking ) for Promotions and all other programs/activities

Perfect Store Delivery

• Works with customer management teams and SCM/OTD to give customer-centric inputs on specific/customized requirements for his/her assigned group of customers
• Execution and delivery of Perfect store targets, execution of brand 6Ps in the assigned group of Customers
• Perfect Merchandising Blitz along with OTD team to implement & execute updated merchandising materials, planograms

New Store Setup & Operations

• Works with customer management, regional business operations, and other support teams to ensure perfect opening

Store Operations Efficiency and Enablers

• Communicates and identifies with customers, external and internal partners servicing and  operational efficiencies and works with RBO, CX&OL to understand, select and execute the optimal coverage and servicing for the customer group

Strong Relationship with Customer Operations, Head office teams, Cross-functional Partners

• Know the customer operations bible in detail and network through the customer operations organization and internally with cross functional partners
• Attends CBP sessions, conducts customer calls with Head office teams to give operational and field inputs
• Builds relationship within customer head office, regional and area managers to drive scaled, consistent execution and gain competitive advantage.

Qualifications

• Open to fresh graduates of business, process management and engineering related courses
• Mid-career with experience on business operations management
• Data drive mindset, Network and Influencing, Leadership, Collaboration, Brilliant Execution, Communication and Presentation, Order to Cash Technical Know How
• Proficient in MS Word, PowerPoint, Excel, Knowledge in Power BI is an advantage.
• Knows how to drive and willing to do heavy field work in assigned area

We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience and leadership.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.