ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our, collaborative, and flexible working environment. Our organizational ambition centers around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
JOB PURPOSE
The Account Manager (AM) reports directly to the Head of Metro, Sobeys, Mckesson and Familiprix. This position is focused on a select number of strategic trade accounts and is responsible for the creation, execution & communication of the customer plan, including trade investment management and application, that delivers consistent, competitive, profitable, and sustainable growth. The Account Manager will manage the external customer communication in order to ensure on-going development and profitable growth for each assigned trade account/ category. Our Account Managers work closely with and are supported by several cross functional teams including, Customer Strategy and Planning, Finance, Customer Service, Net Revenue Management, Category Management and Customer Analytics Associates to establish best-in-class practices and unlock opportunities to deliver against sales and profit targets. This Account Manger role will operate out of Quebec working with Familiprix, supporting the PC and B&W Business units.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Maximize sales results at the lowest cost by applying effective sales/marketing strategies, effectively negotiating trade promotions, and demonstrating effective budget management. This includes implementation of tactics that are developed through a shared planning process with fellow account teams, brand, trade marketing, supply chain and field sales, managing account spending efficiently and delivering targets within allocated budgets
Lead and participate in the development of the company's Annual Planning process at the assigned trade accounts
Manage the total customer interface ensuring on-going development and profitable growth for the assigned trade accounts
Utilize/manage trade spending to support Unilever’s overall objectives and strategies within agreed parameters
Formulate plans to obtain agreed listings, retail pricing, distribution, shelf positioning and retail inventory levels
Evaluate customer tactics, plan implementation & recommendations to improve for the future
Maintain excellent trade relations and customer support for our brands through effective execution of brand strategy in combination with complete understanding of the customer’s unique needs and the marketplace conditions
WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications
Undergraduate degree required
Bilingual (English-French)
Strong communication, negotiation, interpersonal, and presentation skills required
Advanced level of computer skills (spreadsheet, presentation development, word processing)
Strong analytical skills using Nielsen data
Proven leadership and strategic planning abilities combined with strong financial management and analytical skills is essential
Candidates should have a valid drivers license
Minimum of 2 years of progressive previous account development experience and trade/consumer marketing experience within the mass merchandise, club, grocery or drug trade.
Leadership
You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Critical SOL (Standards of Leadership) Behaviors
PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
AGILITY: Explores the world around them, continually learning and developing their skills.
What We Can Offer You
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Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.
Unilever Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée.
Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez communiquer avec nous au NA.Accommodations@unilever.com. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.
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